4
Novell Data Synchronizer Mobility Pack Update 1
As a workaround, type the full path and filename for the file instead of browsing to it.
5.4 Required Python Package Version
If you already have Python packages installed on the server where you are installing the Data
Synchronizer Mobility Pack, the Data Synchronizer Mobility Pack Installation program needs to
update the existing packages, rather than install new packages. This does not happen by default.
When you run the Installation program, you are prompted if packages need to be updated. Enter
1
for
Solution 1
to update each package.
5.5 Mobility Pack Installation Program Fails on a 32-Bit/x86
Processor
The Mobility Pack must be installed on a server with a 64-bit/x86 processor. If you try to install it on
a server with a 32-bit/x86 processor, the Mobility Pack Installation program does not detect the
problem. It tries to run, but it cannot run correctly.
If the behavior of the Mobility Pack Installation program does not match the installation instructions
provided in the
Novell Data Synchronizer Mobility Pack Installation Guide
, make sure that you are
installing the Mobility Pack on a server that meets the documented system requirements.
There are currently no plans to make the Mobility Pack available in a 32-bit version.
5.6 Overhead of Extraneous Users
When you add users to your Synchronizer system, data is automatically synchronized from
GroupWise to the GroupWise Connector before users connect their mobile devices to your
Synchronizer system. Do not add users to your Synchronizer system who do not have mobile
devices. Extraneous users create unnecessary synchronization traffic in your Synchronizer system.
5.7 Database Password Restriction
Use only alphanumeric characters in the Synchronizer database password. Do not include special
characters. The Sync Engine does not start if the database password includes special characters.
5.8 Thorough Uninstallation Required
The standard uninstallation procedures provided in “
Uninstalling the Mobility Pack
” in the
Novell
Data Synchronizer Mobility Pack Installation Guide
occasionally fail to completely uninstall the
Mobility Pack because of various server-specific issues. When the Mobility Pack software is not
completely uninstalled, the next installation does not proceed normally. For example, you might
encounter problems configuring LDAP access during installation. To ensure that the Mobility Pack
software has been completely uninstalled, perform the following checks:
In YaST, click
Software > Add-On Products
. The Mobility Pack should not be listed. If it is still
listed, select it, then click
Delete
.
In YaST, click
Software > Software Repositories
. The Mobility Pack repository should not be
listed. If it is still listed, select it, then click
Delete
.
