6
Maintenance
Check your rollator periodically to make sure that the brakes are working correctly and that all
of the nuts and bolts are secure. DO NOT use the rollator if the brakes are not working correctly.
Warranty Information
NOVA stands firm on our commitment to providing the highest quality products, as well as
exceptional service. This product was built to precise standards and thoroughly inspected prior
to shipment. This warranty represents our confidenc in the materials and workmanship of our
product. NOVA extends this warranty only to the original purchaser of this product. The warranty
does not extend to any subsequent purchaser or owner. The warranty is void upon any sale or
transfer of ownership or use by other person. NOVA warrants its products are free from defects
in material and workmanship under NORMAL use for the period commencing upon the date of
purchase and continuing for the following specified period of time after that date:
Metal frame:
Limited Lifetime Warranty
Brakes:
5 Years
Non-Metal/Metal parts: 1 Year Limited Warranty
(Wheels, Hand Grips, Padding, Cables, Upholstery, Bag, Screws, Plastic Parts)
This warranty does not cover problems due to user negligence, misuse of the product, failure to
adhere to product instructions, or normal wear and tear. Items that have been subject to negligent
abuse, modified without prior written authorization are not covered within this warranty. For
warranty service, please contact the dealer from whom you purchased your NOVA product.
In the event that you do not receive satisfactory service, please call us directly at the number
below. Be prepared to indicate, the nature of the defect, the product serial number, and the
name and location of where you purchased the product. You will also be required to provide
a receipt of your purchase. DO NOT return any products to our office without prior consent.
Repair or replacement is the only remedy under this limited warranty. This warranty does not
include any labor or shipping charges incurred in replacement part installation or repair of
product.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED
WARRANTIES, IF ANY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. NOVA SHALL NOT BE LIABLE FOR ANY SEQUENTIAL
OR INCIDENTAL DAMAGES WHATSOEVER.
***Remember to keep the product’s serial number and the date of purchase***