Telephone User Guide – Snom 300
6
2.7
Call Forward
Type *72 followed by your extension then #, then enter the extension
number to forward calls to.
To cancel key *73.
2.8
Hold
You can place a call on hold by pressing the L1 function key.
The screen will display “Calls on hold: 1”.
The customer will hear hold music while on hold.
To retrieve the call press the L1 function key a second time. This can be
toggled on and off to place them back on hold if required.
2.9
Mute
A call can be put on mute by pressing the mute function button at the bottom
right of the phone. This will enable you to hear the customer but they will not
be able to hear you.
2.10
Speaker
When in a call you can toggle the call between handset and loud speaker by
pressing the speaker key. If the call is in progress on the handset press the
speaker key to toggle to loud speaker and vice-versa. To hang up the call
simply put down the handset.
3. Voicemail
3.1
New Voicemail
If a voicemail is received it will be displayed on the phone and will inform you
how many messages there are in your inbox. All extensions have voicemail.
If a voicemail has been received:
Dial *97 then the confirmation key
You will be prompted for your password
Enter the password (which is the reverse of the extension number).
You can access your voicemail from any other extension:
Dial *98 then the right navigation key
