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Problem

Pan does not turn on.

Solutions

 

Is the pan plugged in? 

 

Check breaker for any tripped switches. 

 

Problem may be caused by plugging the pan into an extension 
cord or power strip. Pan must be plugged into an isolated  
electrical outlet. 

 

If the pan is properly plugged in, a qualified technician may need 
to check if the control dial and wiring need to be replaced.

Pan takes twice as long to heat up.

 

Heating time is about 120 minutes. If the pan takes over two 
hours to heat up, then the heating element and/or thermostat 
may be burned out and will need to be checked by a qualified 
technician. 

 

Problem may be caused if the pan is plugged into an extension 
cord or a power strip. Pan must be plugged into an isolated 
electrical outlet.

 

A qualified technician check wiring or replace heating element.

Can the pan warm up any faster?

No, however, the use of a heavy duty timer is recommended so that the 
pan can warm up prior to use. 

(timer sold separately at www.ncmedical.com)

Pan does not heat up.

  

A qualified technician may replace the thermostat. 

❷  

A qualified technician may check the wiring.

Water boils away or water level drops quickly.

❶ 

Heated water evaporates; using the lid will reduce water loss. Water 
level must be maintained for proper performance.

❷  

Use thermometer to monitor temperature and keep water  
temperature 140°-170° 

(60°-77°)

.

❸ 

Use heavy duty timer to automatically turn pan off/on to avoid exces-
sive, unnecessary heating. 

(timer sold separately at www.ncmedical.com)

How should a qualified electrical technician check the wiring?

Use an OHM meter; this should be done by a qualified technician. 
Use the included wiring diagram as referenced.

Important

All electrical repairs to the Splint-Form 1000 

must be performed by a qualified technician

. North Coast Medical is not responsible 

for outside repair work, or electrical modifications performed by the customer or his/her technician(s). Any alteration to the external or 
internal wiring voids the one year warranty.

Splint-Form 1000 Trouble Shooting

Indicator light near dial comes on.

Difficulty draining water out of pan prior to cleaning.

Water level is too low. Add water.

Recommend using Jack Rabbit Hand Pump (NC15489) to 
empty/siphon water out.

Turn the unit on without any water in the well and turn the control 
knob to “10" or HIGH. Wait 2-3 minutes for the light to come on. Once 
the indicator light is on, pour water into the well to just cover the  
element and the light will turn off. The light operates off of the  
element temperature, when the water is low and the element is not 
operating efficiently, the light will indicate water is needed.

Indicator light near dial does not come on.

Construction

Stainless steel heat well surrounded by hard plastic outer housing. 
Features a stainless steel, perforated insert and a removable clear 
plastic cover.  

Overall Size

Width 13

!

(34cm)

 

Insert size  20" x 12" x 6" 

(51 x 30 x 15 cm)

Length 21

!

(55cm)

 

Lid size 

       12

!

" x 20

!

(32 x 52 cm)

Height       9" 

(23cm)

 

Cord and Plug 

      6" 

(15 cm) long

 

Water Capacity

Twelve quarts maximum (3" of water, measured from bottom of 
pan excluding insert).

Temperature Range

90 to 170° F 

(32

° to 77° C)

 for wet operation with approximately  

120 minutes warm up time.

If unit is left on and all the water evaporates, the high limit 
thermostat will shut off the unit when temperatures reach 
220° F 

(104° C)

. Note: Leaving the unit on continuously for 24 

hours is not recommended. The use of a heavy duty timer (sold 
separately at www.ncmedical.com) to automatically turn pan off 
and on is recommended.

Sheet Capacity

Pan accepts sheet sizes measuring up to 11" x 19" 

(30 x 48cm)

.

Only original manufacturer parts may be used to repair the 
Splint-Form 1000.

Warning Labels

Metal surfaces may be hot  
to touch.
Liquids in the unit will be  
hot to touch.

CAUTION

CAUTION Hot Surface

Hot Liquid

Splint-Form 1000 Specifications

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