8
You can purchase selected documentation sets, compact
discs, and technical publications through the Internet at the
www1.fatbrain.com/documentation/nortel/
URL.
How to get help
If you purchased a service contract for your Nortel Networks
product from a distributor or authorized reseller, contact the
technical support staff for that distributor or reseller for
assistance.
If you purchased a Nortel Networks service program, contact one
of the following Nortel Networks Technical Solutions Centers:
An Express Routing Code (ERC) is available for many Nortel
Networks products and services. When you use an ERC, your
call is routed to a technical support person who specializes in
supporting that product or service. To locate an ERC for your
product or service, go to the
www12.nortelnetworks.com/
URL
and click ERC at the bottom of the page.
Technical Solutions Center
Telephone
EMEA
(33) (4) 92-966-968
North America
(800) 4NORTEL or (800)
466-7835
Asia Pacific
(61) (2) 9927-8800
China
(800) 810-5000
