BCM Technical Configuration Guide
V1.1
May, 2006
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NORTEL
External
Distribution
16
3. Caveats
3.1 BCM
Diagnostics
During the debugging phase of this project, it was observed that the diagnostic information displayed for the BRI
Loops appears to be incorrect and misleading.
Unified Manager’s BRI loop diagnostic information may
indicate that they are out of service when in fact they are operational.
If you observe the conditions depicted in the screen captures below, it is recommended that you:
Complete the programming and attempt to place a video call using BCM Monitor to see if there is activity
from the video unit as it attempts to seize an outgoing line
Notify Nortel support of your observations, referencing this document
Figure 16: In-service Diagnostic Loop 601 Layer 1
3.2 PRI
Trunking
If incoming video calls to the BCM are failing, verify with the Telco that the PRI Trunk has been enabled for voice
and data.
