Nortel Agent Greeting 2.0, Руководство по техническому обслуживанию и устранению неисправностей

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Agent Greeting Card Test and Debug Capabilities Page 21 of 36
Agent Greeting Card Maintenance and Troubleshooting Guide
DSP Code checksum failed
Checksum = 0xf8f9c9b6
DSP Load upgrade Failed!!!!!
0x36b254 (tUpgradeDsp): On-board DSP section in reset.
0x36b254 (tUpgradeDsp): Powering up dsp 0
The Agent Greeting Card must be in maintenance mode before an
upgradeDsp can be executed. Maintenance mode is entered by disabling the
card via Overlay 32 on the Meridian switch. Once upgrade is complete the
card can be reenabled via Overlay 32.
VxWorks Shell Debug Utilities
Several debug utilities are available from the VxWorks shell which can be
used to print the state of certain global variables. A list of available debug
commands is provided in Table 4.
In addition to the debug facilities described above Table 5 on page 22
describes the Multi-Card specific debug commands and extra logging
commands that are available for use with Agent Greeting Multi-card.
Table 4
: Debug Commands
Command Description
clientDebugOn Enable debugging information on TTY interface
clientDebugOff Disable debugging information on TTY interface
printAllErrors Prints logged fatal errors
getAriesState Prints current state of all 32 M2616 (Aries) sets
printAriesState x Prints globals associated with M2616 (Aries) set ‘x’
printVpGlobs Prints all VP globals
printVpChannel x Prints globals associated with VP channel ‘x’
tr “tMaint” Resumes suspended task ‘tMaint’
swInfoGet Prints the loadware, DSP and 8051XA firmware
versions
ifShow Prints the IP and Ethernet addresses
inetstatShow Prints the status of all network links
ping “10.85.15.60”,x Pings IP address 10.85.15.60 ‘x’ number of times.
Press Ctrl-C to stop to return to vxWorks shell.