Nortel Agent Greeting 2.0, Руководство по техническому обслуживанию и устранению неисправностей

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Page 22 of 36 Agent Greeting Card Test and Debug Capabilities
297-2183-502 Release 2.0.1 June 2001
Table 5: Multi-card specific debug commands
Command Description
mcHelp list of multi-card debug and maintenance
commands
mcStatus
status of the Agent Greeting application and of the
status of the cards in the group
mcShellMCCheckUp
runs a series of diagnostic tests. If trouble is
reported about missing tasks, or multicast, or
memory allocation, try to recover by using the
mcShellMCRestart command.
mcShellPrintLastLog
display the LOG info of previous sessions (before
reboot). May contain the reason of previous reboot.
mcShellPrintCurrentLog
display the current LOG file (last dbLog_xxx file in
"/A:DEBUG" directory).
mcShellMCRestartAll
from Server card only, asks every card in the group
to stop and restart.
mcRebootGroup
from Server only, ask every card in the group to
reboot.
mcShellSetMcIP "aa.bb.cc.dd" : sets multicast IP address. If run on a
Server, this information is propagated to other cards
and the group is automatically restarted
mcShellSetMcOptions
Display and set multicast options. If run on a
Server, this information is propagated to other cards
and the group is automatically restarted.
Multicast options are stored in
"/A:MC/OPTIONS.TXT" file.
Default options are :
IP address : 224.0.0.1
port number : 5300
Time To Live : 1
loop back : 0
mcShellRestoreGroup Server files are restored to every other card in the
group. If some file discrepency is suspected on
Client cards, this command will force them to be
updated from the current state of the Server card.
Expected time : up to 2 hours per Client card.
mcUpgradePCMCIA "/A:filename.mms" : from the Server card only,
upgrade the loadware image of each card in the
group from a loadware file copied on the PCMCIA
card of the Agent Greeting Server card.