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Copyright © 2016 Nortek Security & Control

Additional Testing Information

• Emergency Reporting Systems such as this are not a replacement for regular contact 

with caregivers or access to an alternative means of placing an emergency call.

• To ensure the System is working properly make sure to TEST IT WEEKLY.

• DO NOT take the Help Button out of range.

• DO NOT modify the Help Button or dismantle the Console at any time, as this could 

affect its functionality. The battery is not designed to be removed or replaced (see 
Battery information for more details). There is a risk of explosion if the battery is 
tampered with, or manipulated in any way.

Activating the Help Button

The Help Button can be activated by pressing its button when help is needed. To ensure 
sending a complete signal, press the Help Button for a minimum of 2 seconds. The System 
will sound a warning tone and spoken voice prompts to alert the user that the “Emergency” 
call is being placed.

Figure 4. 

Pressing the Help Button

Canceling an Emergency Report

If you press the Help Button by mistake, you can cancel the emergency report by either 
confi rming during the two-way voice verifi cation with the monitoring service provider that you 
do not need assistance, or otherwise contacting the monitoring service provider to cancel 
the emergency.

Important Safety and Battery Instructions

TEST THIS SYSTEM WEEKLY: If the Help Button battery is depleted, or the Console is not 
connected, the System will not be able to communicate the need for assistance. We strongly 
recommend that you test this equipment at least weekly to ensure the System is working 
properly. To test the System, press the Help Button and make sure that you get a verbal 
response from your monitoring service provider over the two-way voice verifi cation. If you do 
not get a verbal response, call your monitoring service provider to report the problem and 
arrange for service. 

For further information on testing and the operation of the System, consult the more detailed 
instructions contained in the literature section of the following link:

www.nortekcontrol.com/manual_list1.php

Also see information above regarding Battery Supervisor Feature.

 

NOTE:

 

Use of this feature is NOT a substitute for weekly testing of the Help Button.

The operating range of the Help 

B

utton is limited. In order for the Help 

B

utton’s 

low battery signal to be communicated to the Console and the monitoring service 
provider, it must be within range. If the Help 

B

utton is out of range for an extended 

period of time, it is possible that the Help 

B

utton battery could die without being able 

to effectively communicate a low battery signal to the Console and your monitoring 
service provider. Therefore you 

S

HOULD NOT let the Help 

B

utton get out of range.

LED INDICATIONS

Steady GREEN while button down

Good battery

Steady RED while button down

Low battery

Flashing GREEN after button release

Battery supervision ON; Good battery

Flashing RED after button release

Battery supervision ON; Low battery

SPECIFICATIONS

Wireless Signal Range

500 ft (152.4 m) open air, with 2GIG GC2 Control Panel
1000 ft (304.8 m) open air, with PERS4200X console
300 ft (91.44 m) open air, with Libris Smart Cradle

Code Outputs

Alarm; Supervisory; Low Battery

Transmitter Frequency

345.00 MHz (crystal controlled)

Unique ID Codes

Over one (1) million different code combinations

Supervisory Interval

70 minutes (+/- 20%)

LED Indicators

GREEN: Good Battery
RED: Low Battery (Indicates the unit must be replaced)

Transmitter Dimensions
(W x H x D)

2.50 x 3.03 x .60 in
(6.35 x 7.70 x 1.52 cm)

Housing Material

ABS Plastic

Color

Beige Case, Aqua Button, Alternate Red Button

Operating Temperature

32° to 122° F (0° to 50° C)

Battery

One (1) CR 2032 (not replaceable)

Regulatory Listings

ETL, FCC, IC

REGULATORY INFORMATION

FCC Notice

This device complies with Part 15 of the FCC’s Rules. Operation is subject to the following two conditions: (1) this device 
may not cause harmful interference, and (2) this device must accept any interference received, including interference that 
may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of 
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential 
installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with 
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, 
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by 
one or more of the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•  Consult the dealer or an experienced radio / TV technician for help.

This product complies with FCC radiation exposure limits for an uncontrolled environment.

 

NOTE:

 Any changes or modifi cations not expressly approved by the party responsible 

for compliance could void the user’s authority to operate this equipment.

Industry Canada (IC) Compliance

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following 
two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including 
interference that may cause undesired operation of the device.

Repairs to certifi ed equipment should be made by an authorized Canadian maintenance facility designated by the supplier. 
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications 
company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines 
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important 
in rural areas.

LIMITED WARRANTY

This Nortek Security & Control product is warranted against defects in material and workmanship for two (2) years. 

This 

warranty extends only to wholesale customers

 who buy direct from Nortek Security & Control LLC or through Nortek 

Security & Control LLC’s normal distribution channels. 

Nortek Security & Control LLC does not warrant this product to 

consumers.

 Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any.

There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages 
arising out of or in connection with use or performance of this product or other indirect damages with respect 
to loss of property, revenue, or profi t, or cost of removal, installation, or reinstallation.

 All implied warranties for 

functionality, are valid only until the warranty expires. 

This Nortek Security & Control LLC Warranty is in lieu of all other 

warranties express or implied.

All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns at 1-855-546-3351 
for an RA# and other important details.

MHz

2GIG

345

2GIG Large Help Bu  on Instruc  ons

10013348 X1

PRINTER’S INSTRUCTIONS:

INSTR,INSTL,2GIG-WMT1-345 - P/N: 10013348 X1 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 2 OF 2

2GIG
Nortek Security & Control LLC

1950 Camino Vida Roble, Suite 150

Carlsbad, CA 92008-6517 USA

For technical support in the USA and Canada:

800-421-1587
Visit 

www.nortekcontrol.com

 for technical support hours of operation

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