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© Norsat International Inc. 

(“Norsat”) All Rights Reserved

 

2021-03-22 037685 Rev B

 

 

31 

3.2 Hardware Issues 

Most problems or questions can be answered using the Troubleshooting tips. Should any problems or 
questions arise, use the following Troubleshooting Tips 

before 

calling Customer Service. 

 

Table 4: Troubleshooting 

Symptom 

Possible Cause 

Corrective Action 

Power Up 

Baseband chassis fans 
are not spinning. 

 

No power is getting to 
the Baseband from the 
power supply. 

 

Confirm that the power cable 
between the Baseband and the 
power supply is connected. 

Check that the DC fuse is not 
blown. (Back panel of the 
baseband. Unscrew protective 
cover and check fuse.) 

Application Startup 

Internal modem does not 
power up. 

 

Environmental 
conditions are 
preventing the modem 
from being powered 
up. 

 

The power to the internal 
modem is controlled by 
LinkControl. If LinkControl does 
not sense appropriate 
environmental conditions (i.e. 
too cold or too humid), it will not 
apply power to the modem. 
Allow the internal fans and 
heaters to run for a while, to 
improve internal environmental 
condition. 

 

 

Содержание GLOBETrekker

Страница 1: ...USER MANUAL GLOBE TREKKER ASSEMBLY MANUAL ...

Страница 2: ...lity function or design Norsat does not assume any liability arising out of the application or use of any product or circuit described herein Norsat does not convey any license under its patent rights or the rights of others Technical Support This manual provides engineers with information necessary to operate the applicable system Technical support is available from Norsat Norsat International In...

Страница 3: ...tion Motor 15 2 5 Assembling the Antenna Reflector 16 2 6 Assembling Boom Arm and Feed 22 2 7 Connecting Main Antenna Cables 24 2 8 Assembling the Struts Optional 25 2 9 Connecting Peripherals to your System 25 2 9 1 Daylight Readable Touch Screen Display 25 2 9 2 External Modems 26 2 10 Powering on the System 28 3 Troubleshooting 28 3 1 LinkControl Status 28 3 1 1 Software Troubleshooter 30 3 2 H...

Страница 4: ...or Petal 19 Figure 15 Assemble Segment 4 5 and 6 Reflector Petals together 20 Figure 16 Install the Two Halves Reflector Together 21 Figure 17 Assemble the Structs 25 Figure 18 Install the Structs 25 Figure 19 Connect LCD Touchscreen to Baseband 26 Figure 20 Tx and Rx Port on the Baseband 26 Figure 21 Tx and Rx Port on the External Modem 27 Figure 22 Fiber Optic Port on the Baseband 27 Figure 23 P...

Страница 5: ...nditions Some steps may not apply depending on the BUC configuration Check cable connectors and power cords for damage or tears Replace cables and cords as needed Disconnect the terminal from its power source before you move it Disconnect the terminal from its power source if you suspect a power malfunction Warning Hot Surfaces When transmitting do not touch the BUC as it may result in burns or in...

Страница 6: ... must not stand directly in the path of RF radiating devices Warning Unintentional Radio Interference This equipment generates uses and radiates radio frequency energy If you install and use the device according to the instruction manual the device will not cause harmful interference to radio communications If you operate the device in a residential area it is likely to cause harmful interference ...

Страница 7: ...plains the system specifics of the Norsat GLOBETrekker satellite terminal This user guide is specifically written for the 1 0m GLOBETrekker Audience The guide will be of interest to the following personnel Field users Systems administrators or IT Lifecycle Sustainment Managers READ THE MANUAL BEFORE YOU INSTALL OR OPERATE THE GLOBETREKKER ...

Страница 8: ...s Satellite Finder to assist in checking for view angles 3 Ensure that you have access to sufficient power 4 Ensure that you can provide a safe clearance area or prevent people from walking in the way of transmission 1 2 Clearance Distance Figure 1 Sample Clearance Distance Table 1 Sample Clearance Distance Calculations Types of Obstacles Clearance Distances Antenna Elevation 33 Clearance for ever...

Страница 9: ...30 Note the specified ballasts are assumed to be applied directly on top of the footpad If the ballast is applied further up the leg then the mass must be increased Contact Norsat for details 2 Assembling the System This chapter details the steps necessary to assemble a GLOBETrekker Disassembly is done by reversing the following instructions 2 1 Preparing the cases 1 Ensure that all the transit ca...

Страница 10: ...tem so that the leg mount brackets are visible Figure 2 Backside of the Baseband Unit 3 Hook the legs into the slots of the brackets Ensure the locating pins on the brackets are aligned with the slots in the legs Assemble so that the legs are flat on the bracket Secure the legs using thumbscrews ...

Страница 11: ... its legs in the general direction of the satellite Figure 4 Place the System to Face the Right Position Example If your position is north of the equator place the unit with the front facing the South 5 Level the BBU using the threaded feet on the quad pod legs The spirit level in the top of the unit will assist in the leveling process Front ...

Страница 12: ...2 3 Assembling the Main Antenna Unit This section describes how to set up the GLOBETrekker in either X Band or Ku Band configuration Ensure that you do not mix components from the provided kits 1 Remove the appropriate backplate from the components case you are installing and remove Elevation Lock Pin if installed ...

Страница 13: ...t All Rights Reserved 2021 03 22 037685 Rev B 13 Figure 6 RF Backplate and Elevation Lock Pin 2 Fold the backplate support arms to bring the RF backplate to the standing position Figure 7 Fold the Supporting Arms of the RF Backplate ...

Страница 14: ...5 Rev B 14 3 Install the backplate onto the baseband Figure 8 Install the Backplate onto the Baseband Important Do not rest the RF backplate on the Baseband cables ensure that the cables rest fully behind the backplate 4 Secure the backplate using the elevation lock pins ...

Страница 15: ...s 2 4 Assembling the Elevation Motor Step Instruction Stepper Motor DC Motor 1 Install lower end of elevation rod assembly Secure with elevation lock pin push button on end to release ball Note the orientation For DC Motor the motor sits to the outside of the structure For Stepper Motor the cable sits to the outside of the structure ...

Страница 16: ...Align the dowel pins with the holes in the bracket 2 Tighten the handwheel 2 5 Assembling the Antenna Reflector The assembly order of the petals may vary slightly depending on the type of reflector supplied with the system Refer to the photos below for a summary of the assembly order ...

Страница 17: ...on is shown in the following photographs Antenna assembly steps are the same for both X Band and Ku Band systems 1 Remove Segment 1 from the reflector petal bag and rest it on the RF backplate Figure 11 Install Segment 1 Reflector Petal on the Backplate 2 Attach the Petal to the RF backplate using the thumbscrews Loosely attach all four screws before tightening ...

Страница 18: ... Norsat All Rights Reserved 2021 03 22 037685 Rev B 18 Figure 12 Secure Segment 1 Reflector Petal Using the Thumbscrews 3 Attach Segment 2 to the bottom left of the main antenna unit Figure 13 Install Segment 2 Reflector Petal ...

Страница 19: ... Norsat International Inc Norsat All Rights Reserved 2021 03 22 037685 Rev B 19 4 Attach Segment 3 to the bottom right of the central antenna unit Figure 14 Install Segment 3 Reflector Petal ...

Страница 20: ...al Inc Norsat All Rights Reserved 2021 03 22 037685 Rev B 20 5 Attach Segments 4 5 and 6 together on their own do not attach to segments 1 2 or 3 at this time Figure 15 Assemble Segment 4 5 and 6 Reflector Petals together ...

Страница 21: ... Norsat International Inc Norsat All Rights Reserved 2021 03 22 037685 Rev B 21 6 Attach the two halves together Figure 16 Install the Two Halves Reflector Together ...

Страница 22: ...ted and the alignment mechanism is properly seated 2 Secure the Lower boom arm by tightening the threaded collar 3 Install the upper boom arm and feed assembly Note Ensure that the upper boom arm is properly seated and the alignment mechanism is properly seated 4 Attach the green color coded Rx cable with the N connector to the LNB Loop the cable over the boom arm once to prevent the cable from sn...

Страница 23: ...3 22 037685 Rev B 23 5 Attach the 8 pin connector to the underside of the feed assembly Loop the cable over the boom arm once to prevent the cable from snagging or dragging n a 6 Coil and secure the excess cables on the Azimuth plate using the Velcro strap n a ...

Страница 24: ...ter on the lower right corner of the RF Backplate 2 Connect the 6 pin Stepper Motor or 10 pin DC Motor connector from the azimuth frame to the elevation assembly 3 multi band systems Connect the X band M C adapter to the large 32 pin cable from the azimuth frame on the main system n a 4 Connect the M C and DC Input connector s to the BUC SSPA 5 Connect the Red TX cable to the N Connector at the to...

Страница 25: ...ether taking care to not cross thread the tapped holes Figure 17 Assemble the Structs 2 Retract the spring loaded collar and slide the strut onto the ball joints on the sides of the antenna and the sides of the upper boom arm Figure 18 Install the Structs 2 9 Connecting Peripherals to your System 2 9 1 Daylight Readable Touch Screen Display 1 Connect the Daylight readable touch screen display to t...

Страница 26: ...his frequency band 1 External Modems should be set up according to the manufacturer s instructions 2 The External Modem can be connected to the Subject via coaxial cable or fiber optic cable depending on the Subject configuration a For coaxial i Connect the External Modem s TX and RX connections to the Subject TX and RX connectors Figure 20 Tx and Rx Port on the Baseband b For fiber optic i Connec...

Страница 27: ...oor unit to the Subject Ensure the units are not powered on when connecting the fiber optic cable Figure 22 Fiber Optic Port on the Baseband Warning The Subject cannot operate with both coaxial and fiber optic at the same time Doing so may cause damage to the internal components Note If your system has an internal modem ensure that it has been disabled using your LinkControl software ...

Страница 28: ...n the baseband Figure 23 Power Button on the Baseband 4 Press the power button on the external power supply if equipped refer to System Manual 3 Troubleshooting The GLOBETrekker continuously monitors its own health and status 3 1 LinkControl Status To view the system status select the Status icon from the left hand toolset Major system component health will be presented in real time Some component...

Страница 29: ... Norsat International Inc Norsat All Rights Reserved 2021 03 22 037685 Rev B 29 Figure 24 System Status ...

Страница 30: ...onverter in the Rx Spectrum Analyzer must be locked to use the Rx spectrum analyzer Tx Downconverter Lock Binary Alarm The Local Oscillator PLL lock status for the downconverter in the Tx Spectrum Analyzer Note that this is not used on the GLOBETrekker and can be ignored Environmental Monitor Binary Alarm Indicates whether the environmental conditions within the GLOBETrekker are suitable for opera...

Страница 31: ...eband from the power supply Confirm that the power cable between the Baseband and the power supply is connected Check that the DC fuse is not blown Back panel of the baseband Unscrew protective cover and check fuse Application Startup Internal modem does not power up Environmental conditions are preventing the modem from being powered up The power to the internal modem is controlled by LinkControl...

Страница 32: ...e Signal Strength Indicator is very low and doesn t change below 030 or no reading on the spectrum analyzer LNB cable problem Ensure LNB cable is plugged in and is not damaged LNB current alarm LNB cable problem Ensure LNB cable is plugged in and is not damaged Spectrum Analyzer is slow to update and jumpy Auto scale taking up resources If you see this try turning the auto leveling off The auto le...

Страница 33: ...error Verify the antenna is level and the elevation and polarization are set correctly Be aware the compass may be corrupted by local interference and may not be displaying the correct azimuth reading Antenna only moves in one direction or does not move in the desired direction either for azimuth elevation or polarization Antenna position is out of the software limits The antenna has software limi...

Страница 34: ...frequency is selected and that all cables are connected Transmitter turns off immediately when you turn it on SSPA not functioning correctly This is likely due to alarm conditions that exist as soon as you turn on the transmitter Check that the SSPA is plugged in that the fan is operating and that the reported SSPA temperature is accurate Transmitter will not power up Water in connection Ensure th...

Страница 35: ...MIT If the polarization of the Feed must be changed to LEFT HAND TRANSMIT remove the Feed and Polarizer assembly from the Waveguide and rotate it axially so that the LHCP label will be facing up 1 To change the Feed to LEFT HAND TRANSMIT remove the 6x socket cap screws 8 from the Polarizer using the 9 64 ball end hex driver provided with the system Figure 26 Location of the 6 socket cap screws to ...

Страница 36: ... a new line of the silver grease Thermal Non Silicone Grease to the middle place as shown 3 Turn the Feed and Polarizer assembly over so that the LHCP label is facing up and the 6 counter bores are facing DOWN indicating LEFT HAND TRANSMIT 4 Re assemble the Polarizer to the Waveguide using the dowel pins for alignment Install and tighten all 6 socket head cap screws Figure 27 Apply a new line of s...

Страница 37: ... Chapter Error Reference source not found Error Reference source not fo und 2 Select Tools Motor Control Tools Disable Motors Figure 29 Disable Motors via LinkControl 3 For Ku band systems rotate the feed to adjust the polarization setting until the value matches the Transmit Polarization value shown in LinkControl Figure 30 Rotate the Feed to Adjust the Polarization ...

Страница 38: ...ation setting until the value matches the Elevation value shown in LinkControl Figure 31 Adjust the Elevation Manually 5 Turn the azimuth hand wheel to adjust the azimuth setting until the value matches the Compass Azimuth value shown in LinkControl Figure 32 Azimuth Manual Override Tip Depending on the azimuth value that is required you may find it easier to lift the system and turn it so that it...

Страница 39: ...g applications Norsat s products and services include customizable satellite components portable satellite terminals maritime solutions and satellite networks The company s products and services are used extensively by telecommunications services providers emergency services and homeland security agencies military organizations health care providers and Fortune 1000 companies 110 4020 Viking Way R...

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