TROUBLESHOOTING
Issue
Possible Cause
Solution
Burner will not light using the
igniter.
The electrode is soiled with
grease or food particles.
Clean the electrode.
Electrode is damaged.
Use manual ignition.
Burner will not light with
manual ignition.
Out of gas.
Check the gas casette and
replace if empty.
Yellow / orange flame and
gas smell
Windy.
Protect the grill from wind.
Inflaming
Fat from food has caught
fire.
Close the gas supply and
wait until it is extinguished.
Ensure good cleaning.
Grilling with high
temperature.
Adjust the heat.
Drip tray is full.
Empty the drip tray.
The grill goes out
Windy.
Place the grill on a less
windy place.
Empty gas cassette.
Try a different container.
Grease fire
Much fat in food grilled.
Close gas, wait for the
flames to burn out.
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