24
Please make these simple checks before calling for service. These tips may
save you time and money since charges for receiver installation and
adjustments of customer controls are not covered under your warranty.
Symptoms
Items to Check and Actions to follow
″
Ghost
″
or double image
*This may be caused by obstruction to
the antenna due to high rise buildings
or hills. Using a highly directional
antenna may improve the picture.
* If receiving cable TV, the weak signal
could be the result of loose cable
connections. Please contact the cable
provider to investigate.
No power
*Check that the TV’s AC power cord is
plugged into the mains socket.
*Unplug the TV, wait for 60 seconds.
Then re-insert plug into the mains
socket and turn on the TV again.
No picture
*Check antenna connections at the rear
of the TV to see if it is properly
connected to the TV.
*possible broadcast station trouble. Try
another channel.
*Adjust the contrast and brightness
settings.
Good picture but no sound
*Increase the VOLUME.
*Check that the TV is not muted; press
the button on the remote control.
Good sound but poor color
*Adjust the contrast, color and
brightness settings.
Poor picture
*Sometimes, poor picture quality occurs
when having activated an A-VHS
camera or camcorder connected and
having connected another peripheral at
the same time. In this case switch off
one of the other peripherals.
Snowy picture and noise
*Check the antenna connection
Horizontal dotted line
*This may be caused by electrical
interference (e.g. hairdryer, nearby
neon lights, etc.)
*Turn off the equipment.
Television not responding to
remote control
*Check whether the batteries are
working. Replace if necessary
*Clean the remote control sensor lens
on the TV.
*You can still use the buttons at the front
of your TV.
Before Calling Service
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