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WARRANTY POLICY
Nokka Oy (the manufacturer) grants its products a warranty for the period of 12 months from
the delivery date of the machine to the customer. However, the warranty is applicable in
compliance with the policy only to claims submitted to the manufacturer within 3 years of the
delivery date of the product to the representative of the factory or retailer.
The warranty applies to shown defects in manufacturing, raw material, and materials. The
warranty covers replacement of a damaged part to which the warranty applies, but does not
cover any additional damage caused by it to other than the machine itself, nor does the
warranty cover any indirect damage or loss. Such indirect damage or loss can consist of costs
incurred from interruption of work or transport, rental fees of replacement machinery, etc.
The parts covered by warranty will be delivered, at the expense of the purchaser, to the
country to which the machine was originally delivered. The warranty covers neither the costs
incurred from import, nor the internal cargo costs thereafter.
In unclear cases, the warrantor is entitled to request that the part, for which a claim has been
submitted for repair, be returned to the factory for warranty proceedings with additional
information enclosed as requested by the manufacturer. In such cases the manufacturer is
liable for the return freight.
The warranty does not cover defects caused by normal wear and tear, negligence, intent,
incorrect installation or use, overload, or defective service. The warranty is not applicable to
parts subject to wear and tear such as tyres, hoses, couplings, filters, power cables and seals.
Nor does the warranty cover damage caused to the machine by fire, traffic incident, or other
accident.
A condition of the warranty is a certificate of delivery and warranty completed at the time of
delivery. Additionally, in order to avoid any further damage, a written notice must be
submitted to either the manufacturer or its representative without delay and always prior to
the end of the warranty period. A precondition for applicability of the warranty is also that the
parts used in other repairs performed on the machine are original or approved in advance by
the manufacturer in writing.
The following information must be enclosed with the warranty claim: type of machine, vehicle
identification number, delivery date, name and address of purchaser.
The warranty is not applicable if the original machine or its purpose of use has been altered, or
if any optional equipment has been attached to it without written permission from the
manufacturer.
The warranty becomes void if the machine is transferred from one owner to another during
the warranty period.