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Nokia FastMile Outdoor Unit User Manual

Troubleshooting

Issue: 01P03

3TG-00088-AAAA-TCZZA

85

7 Troubleshooting

7.1 Potential problems during installation and startup phase

7.2 Potential problems during execution phase

7.1

Potential problems during installation and
startup phase

The following are potential problems that can occur during the installation and startup
phase.

7.1.1

Nokia FastMile Outdoor Unit cannot attach to LTE
network due to hardware mismatch

This issue can be due to E-UTRA band support mismatch between the Nokia
FastMile Outdoor Unit and LTE network because the Nokia FastMile Outdoor Unit is
not the correct variant for the E-UTRA band of the LTE network.

Check the variants listed in section

to see if the variant you are installing supports

the E-UTRA band of the LTE network. If there is a mismatch, change the Nokia
FastMile Outdoor Unit to a variant that supports the E-UTRA band of the LTE
network. If the variant is correct, contact operator.

7.1.2

Failed to get Base Station Location

One possible cause of this error, visible on Augmented Reality View, is the input of
wrong Subscription ID at login step to the Nokia Altiplano FastMile Controller.

By pressing Retry button problem persists.

In order to overcome this issue, press Back option until you reach login step and
enter again a valid Subscription ID.

7.2

Potential problems during execution phase

The following are potential problems that can occur during the execution phase.

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Содержание FastMile

Страница 1: ...ia Proprietary and confidential Use pursuant to applicable agreements FastMile Nokia FastMile Outdoor Unit User Manual 3TG 00088 AAAA TCZZA Issue 01P03 October 2018 Nokia FastMile Outdoor Unit User Manual ...

Страница 2: ...r respective owners The information presented is subject to change without notice No responsibility is assumed for inaccuracies contained herein 2018 Nokia Contains proprietary trade secret information which is the property of Nokia and must not be made available to or copied or used by anyone outside Nokia without its written authorization Not to be used or disclosed except in accordance with app...

Страница 3: ...summary of how the main content of this manual is organized Table 1 Main content of manual 1 3 Required knowledge The reader must be familiar with general telecommunications principles 1 4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms used in this document appear in the glossary at the back of the document Chapter number Chapter content Descript...

Страница 4: ...ly ensure that technical requirements and customer end point requirements are met The customer or its representatives may be allowed to perform on site quality surveillance audits as agreed upon during contract negotiations 1 7 Safety information For safety information see the appropriate safety guideline chapters 1 8 Documents Documents are available from Nokia using ALED or OLCS Procedure 1 To d...

Страница 5: ...ontent for drop down menu choose the product 3 Click on Manuals and Guides to display a list of customer documents by title and part number You can filter this list using the Release drop down menu 4 Click on the PDF to open or save the file 1 9 Special information The following are examples of how special information is presented in this document Danger Danger indicates that the described activit...

Страница 6: ...ep offers two options You must choose one of the following a This is one option b This is another option 2 You must perform this step Procedure 4 Example of required substeps in a step At step 1 you must perform a series of substeps within the step 1 This step has a series of substeps that you must perform to complete the step You must perform the following substeps i This is the first substep ii ...

Страница 7: ...y for each file Procedure 5 To search multiple PDF files for a common term 1 Open Adobe Acrobat Reader 2 Choose Edit Search from the Acrobat Reader main menu The Search PDF panel appears 3 Enter the search criteria 4 Click on the All PDF Documents In radio button 5 Select the folder in which to search using the drop down menu 6 Click on the Search button Acrobat Reader displays the search results ...

Страница 8: ...le to Electronic Information Products EIP manufactured or sold and imported in the territory of the mainland of the People s Republic of China EIP refers to products and their accessories manufactured by using electronic information technology including electronic communications products and such subcomponents as batteries and cables 2 1 2 Environmental related labels Environmental labels are loca...

Страница 9: ...ntration Value MCV label Figure 2 shows the label that indicates a product is above the maximum concentration value as defined by standard SJ T11363 2006 Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products The number contained inside the label indicates the Environment Friendly User Period EFUP value The label may be found in this documentation...

Страница 10: ... to the intended use conditions See Hazardous Substances Table HST for more information 2 2 Hazardous Substances Table HST This section describes the compliance of the Nokia FastMile Outdoor Unit equipment to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value This information is found in this user documentation where part numbers for the product...

Страница 11: ...equipment must be in Class 1 1 weather protected temperature controlled locations 2 3 3 Transportation According to EN 300 019 1 2 Class 2 3 transportation of Nokia FastMile Outdoor Unit equipment must be in packed public transportation 2 3 4 Stationary use According to EN 300 019 1 3 Class 3 1 3 2 3 E stationary use of Nokia FastMile Outdoor Unit equipment must be in a temperature controlled loca...

Страница 12: ...n the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS2 With the process equipment is assessed in accordance with the Harmonised Standard EN50581 2012 CENELEC on Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances 2 3 7 End of life collection and treatment Electron...

Страница 13: ...ates of the European Union In compliance with legal requirements and contractual agreements where applicable Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Figure 3 at the end of their useful life or products displaced by Nokia equipment offers For information regarding take back of equipment by Nokia or for more information regarding the r...

Страница 14: ...er box The Danger box indicates that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box The Warni...

Страница 15: ...elated instructions 3 1 2 Safety related labels The Nokia FastMile Outdoor Unit equipment is labeled with the specific safety instructions and compliance information that is related to a product or product variant of the equipment Observe the instructions on the safety labels Table 2 provides sample safety labels on Nokia FastMile Outdoor Unit equipment Table 2 Safety labels 3 2 Safety standards c...

Страница 16: ...2014 30 EU EN 301489 1 Electromagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for Broadband Data Transmission Systems Harmonized Standard covering the essential requirements of article 3 1 b of Directive 2014 53 EU EN 301489 17 3 2 2 Equipment safety standard compliance The Nokia FastMile Outdoor Unit equipment complies with the requirements of the ...

Страница 17: ...ed for the Nokia FastMile Outdoor Unit equipment All cables must be approved by the relevant national electrical code Cables for outdoor connection to the Nokia FastMile Outdoor Unit equipment must be suitable for outdoor use The Nokia FastMile Outdoor Unit equipment must be used with the cabling supplied with the equipment 3 3 3 Protective earth Earthing and bonding of the Nokia FastMile Outdoor ...

Страница 18: ...nce activities 3 5 Environmental requirements See chapter 9 in this guide for more information about temperature ranges for the Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications During operation in the supported temperature range condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdo...

Страница 19: ...s an example of the Danger box The Danger box indicates that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of t...

Страница 20: ...to a product or product variant of the equipment Observe the instructions on the safety labels Table 3 provides examples of the text in the various Nokia FastMile Outdoor Unit equipment safety labels Table 3 Safety labels Caution 1 Possibility of service interruption Caution 2 Service interruption Note Information of special interest Description Label text UL compliance ETL cETL UL50E compliance T...

Страница 21: ...wing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numerique de la class B est conforme a la norme NMB 003 du Canada Tested to Comply with FCC Standards FOR HOME OR OFFICE USE COMMUNICATION SE...

Страница 22: ...terference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiv...

Страница 23: ...uidelines regarding cables used for the Nokia FastMile Outdoor Unit equipment All cables must be approved by the relevant national electrical code Cables for outdoor connection to the Nokia FastMile Outdoor Unit equipment must be suitable for outdoor use The Nokia FastMile Outdoor Unit equipment must be used with the cabling supplied with the equipment 4 3 3 Protective earth Earthing and bonding o...

Страница 24: ...tal requirements See chapter 9 in this guide for more information about temperature ranges for the Nokia FastMile Outdoor Unit equipment and other Nokia FastMile Outdoor Unit specifications During operation in the supported temperature range condensation inside the Nokia FastMile Outdoor Unit equipment caused by humidity is not an issue because the Nokia FastMile Outdoor Unit is a sealed unit 4 6 ...

Страница 25: ...above Maximum Concentration Value MCV label 10 2 2 Hazardous Substances Table HST 11 2 3 Other environmental requirements 12 2 3 1 Environmental requirements 12 2 3 2 Storage 12 2 3 3 Transportation 12 2 3 4 Stationary use 12 2 3 5 Thermal limitations 12 2 3 6 Material content compliance 13 2 3 7 End of life collection and treatment 13 2 4 Additional information 14 3 ETSI safety guidelines 15 3 1 ...

Страница 26: ... overview 38 5 3 1 Variant label information 39 5 4 Physical interfaces 39 5 5 LED behavior 40 5 6 Power information 41 5 7 Performance information 41 5 7 1 Throughput information 41 5 7 2 Power consumption information 42 5 8 Standards certification 42 6 Installation procedure 45 6 1 Safety information 45 6 2 Package contents 46 6 3 Installation prerequisites 47 6 3 1 Lightning protection 48 6 4 I...

Страница 27: ...Nokia FastMile Outdoor Unit User Manual Issue 01P03 3TG 00088 AAAA TCZZA 26 9 Appendix B Specifications 89 9 1 Specifications 89 10 Appendix C RF exposure 91 10 1 RF exposure 91 ...

Страница 28: ...reen showing to check for obstructions that will block signal from a base station 54 Figure 17 Screen with prompt to allow access to the device s location 55 Figure 18 Screen showing good location with respect to the base station 56 Figure 19 Location of physical interfaces on the Nokia FastMile Outdoor Unit 57 Figure 20 Attaching the mounting plate to the Nokia FastMile Outdoor Unit 58 Figure 21 ...

Страница 29: ...e 41 Screen showing the connect prompt 77 Figure 42 Screen showing the Bluetooth pairing request 78 Figure 43 Screen for enabling the VPN profile 79 Figure 44 Screen showing the login prompt 80 Figure 45 System state screen 81 Figure 46 Screen that has the Upload CA certificates option 82 Figure 47 Screen that lists the CA certificates 83 Figure 48 Screen indicating that uploading of the CA certif...

Страница 30: ...utdoor Unit 39 Table 5 Label information for Nokia FastMile Outdoor Unit variants 39 Table 6 Physical interfaces of the Nokia FastMile Outdoor Unit 40 Table 7 LED behavior description 40 Table 8 LTE throughput information 41 Table 9 Power consumption information 42 Table 10 Standards certifications for the Nokia FastMile Outdoor Unit 42 6 Installation procedure 45 Table 11 LED behavior description...

Страница 31: ...n overcome network performance challenges faced by today s mobile networks by optimizing all of the following intra site interference due to neighbor sectors in same LTE base station inter site interference due to neighbor base stations link performance due to wall penetration loss and several miles path loss The Nokia FastMile Outdoor Unit provides high performing wireless broadband access over L...

Страница 32: ...Mile Outdoor Unit is available in two versions Compact with fixed beamforming antennas ABA version with high gain beam steering antenna with automated beam alignment Figure 7 shows the two versions of the Nokia FastMile Outdoor Unit Radio basestation ODU IDU PoE Injector LTE 1 Gbps Ethernet Wi Fi or Ethernet WiFi or Ethernet connectivity to end user devices 27903 ...

Страница 33: ...FastMile Outdoor Unit 5 2 Functional overview The Nokia FastMile Outdoor Unit provides wireless broadband access in the form of LTE to meet the ever growing network needs of end users The Nokia FastMile Outdoor Unit lets operators use LTE to offer fixed wireless broadband to their customers The Nokia FastMile Outdoor Unit is easy to install and user friendly to operate It uses a mobile phone insta...

Страница 34: ... efficient Ethernet has a pre attached 3 m 9 8 ft Cat5e shielded twisted pair Ethernet cable with an RJ 45 connector at the free end the same cable is also used for power over Ethernet PoE as per IEEE802 3 at type 2 and for grounding to an indoor ground 5 2 3 Power supply characteristics The following are some of the key power supply characteristics of the Nokia FastMile Outdoor Unit powered throu...

Страница 35: ...ion for the variants of the Nokia FastMile Outdoor Unit Table 5 Label information for Nokia FastMile Outdoor Unit variants 5 4 Physical interfaces Table 6 describes the physical interfaces of the Nokia FastMile Outdoor Unit Version and variant E UTRA band support and frequencies Antenna configuration Part number ABA B48 Band 48 TDD 3650 MHz 3700 MHz Integrated with 3x4 dual polarized antenna array...

Страница 36: ...Ethernet cable Pre attached 3 m 9 8 ft Ethernet cable the same cable is also used for power PoE as per IEEE802 3 at type 2 and for grounding to an indoor ground The RJ 45 connector at the free end of the cable supports connection of an additional length of cat5e shielded Ethernet cabling up to a maximum of 40 m 131 ft in combined length Reset button Button to reset the Nokia FastMile Outdoor Unit ...

Страница 37: ...or Unit section 5 7 1 provides throughput consumption information section 5 7 2 provides power consumption information 5 7 1 Throughput information need LTE throughput data for the table and some Ethernet throughput info Table 8 provides LTE throughput information for the Nokia FastMile Outdoor Unit Table 8 LTE throughput information The results in the above table are based on the following 2x2 MI...

Страница 38: ...nnected to the Nokia FastMile Outdoor Unit The end to end throughput is achieved in the conductive mode with cable connected 5 7 2 Power consumption information Table 9 provides power consumption information for the Nokia FastMile Outdoor Unit Table 9 Power consumption information 5 8 Standards certification Table 10 provides standards certification information for the Nokia FastMile Outdoor Unit ...

Страница 39: ...Nokia FastMile Outdoor Unit User Manual Overview Issue 01P03 3TG 00088 AAAA TCZZA 43 The FCC ID is valid for the ABA version See chapter 11 for FCC statements and label instructions ...

Страница 40: ...n of the Nokia FastMile Outdoor Unit 6 1 Safety information Be sure to observe the following before installing the Nokia FastMile Outdoor Unit Professional installation is recommended for the Nokia FastMile Outdoor Unit If the end user is going to install the Nokia FastMile Outdoor Unit appropriate safety instructions and appropriate information must be provided Only use a Nokia approved indoor un...

Страница 41: ...f the shipping package of the Nokia FastMile Outdoor Unit has a QR code that has system use information for the Nokia FastMile Outdoor Unit Danger 1 Lightning danger Since cables from external environment may connect to the system and they are exposed to lightning do not work on equipment or cables during periods of lightning activity Danger 2 Height danger Falling from high elevations can cause s...

Страница 42: ...astMile Outdoor Unit to an outside wall Silicone or other waterproof sealing or caulking compound Mechanical tools are required but are not included for mounting the Nokia FastMile Outdoor Unit Phillips screwdriver to open the SIM slot hex key as described above if ground cable is needed The Nokia Field Assistant app must be installed on an Android mobile phone through Google Play and the mobile p...

Страница 43: ...rocedure will fail and you won t be able to register again the Subscription ID since it will be considered already registered During installation the procedure you need to ensure that the connection between the Nokia Field Assistant app and the Nokia Altiplano FastMile Controller WiFi or LTE and the connection between the Nokia Field Assistant app and the Nokia FastMile Outdoor Unit Bluetooth and ...

Страница 44: ... screen is showing you can learn about the Nokia Field Assistant app by tapping on the More option get information about the open source software included in Nokia Field Assistant by tapping on the Open source licenses option 2 After the splash screen has cleared the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC addr...

Страница 45: ...ual 3TG 00088 AAAA TCZZA Issue 01P03 Figure 10 Screen for preparing to scan the QR code Use the viewfinder of the phone to align with the QR code on the shipping package of the Nokia FastMile Outdoor Unit Figure 11 shows the QR code screen Figure 11 QR code screen ...

Страница 46: ...Fresh Install option from the main menu of the Nokia Field Assistant app Figure 12 shows the Fresh Install option Figure 12 Screen showing the Fresh Install option 4 After you select the Fresh Install option the Nokia Field Assistant app needs you to log in to the Nokia Altiplano FastMile Controller A login screen prompts you to input the user name password FastMile Controller URL and the Subscrip...

Страница 47: ...a Altiplano FastMile Controller When the button is enabled that is it turns to blue tap on Login to log in to the Nokia Altiplano FastMile Controller 5 The Nokia Field Assistant app provides instructions on to find a base station Figure 14 shows the screen that indicates to use Nokia Field Assistant app to start finding a nearby base station ...

Страница 48: ...e 01P03 3TG 00088 AAAA TCZZA 53 Figure 14 Screen indicating to use the Nokia Field Assistant app to start finding a nearby base station Figure 15 shows to screen to hold vertically for first person view Figure 15 Screen showing to hold vertically for first person view ...

Страница 49: ...ation 6 The Nokia Field Assistant app sends the Subscription ID Serial Number Device Type Geocoordinates of Mobile phone to the Nokia Altiplano FastMile Controller using token authorization The Nokia Field Assistant app retrieves the Cell ID and Geocoordinates of provided Cell ID from the Nokia Altiplano FastMile Controller 7 The Nokia Field Assistant app prompts you to allow access to location of...

Страница 50: ... s camera to help you identify the direction that the Nokia FastMile Outdoor Unit should be facing based on base station location information stored by the server When the optimal direction is detected tap on the Done option The Nokia Field Assistant app updates information on the screen dynamically to indicate the status of the process Note Do not send the Nokia Field Assistant app to Background ...

Страница 51: ...roceed with the installation if the direction of the phone is inaccurate the app informs you if fetching of the base station location from the server went wrong the app informs you user Figure 18 shows the screen with a circle on the base station The green color in the circle means that this is a good place to mount the Nokia FastMile Outdoor Unit with respect to the location of the base station F...

Страница 52: ... Unit and make connections as described below As part of this step you will be working with most of the interfaces shown in Figure 19 Figure 19 Location of physical interfaces on the Nokia FastMile Outdoor Unit i Unpack the following from the shipping package Nokia FastMile Outdoor Unit wall mount bracket note that the wall mount bracket is shipped attached to the mounting plate with three fastene...

Страница 53: ...m the Nokia FastMile Outdoor Unit to be able to pass through It is recommended that you drill the hole for the Ethernet cable at a slight angle so that any water that might enter the hole will run down towards the outside of the home vi As appropriate drill two anchor holes for the wall mount bracket on the outside of the wall The anchor holes should be one directly above the other You can use the...

Страница 54: ...e 21 Mounting the wall mount bracket viii Line up the mounting plate attached earlier on the back of the Nokia FastMile Outdoor Unit with the wall mount bracket and temporarily secure in place with the three saved fasteners as shown in Figure 22 The figure shows one of the fasteners already in place 27900 ...

Страница 55: ... sealing or caulking compound to seal the hole xi If required rotate the Nokia FastMile Outdoor Unit 35 degrees horizontally for best alignment with the LTE base tower Tighten the fasteners to securely hold the Nokia FastMile Outdoor Unit in place xii If the Ethernet cable from the Nokia FastMile Outdoor Unit will not be long enough to reach the indoor unit or PoE injector make the cable longer by...

Страница 56: ...the indoor unit safely and securely run the Ethernet cabling from the hole in the wall through the home to the indoor unit and make the connection at the indoor unit The Nokia FastMile Outdoor Unit powers up when it receives power from the indoor unit If the Nokia FastMile Outdoor Unit is going to be powered by the PoE injector safely and securely run the Ethernet cable from the hole in the wall t...

Страница 57: ...Mile Outdoor Unit Figure 24 shows the screen for the connect prompt Figure 24 Screen showing the connect prompt 12 If Bluetooth is not enabled the Nokia Field Assistant app requests that you allow the Bluetooth pairing request LED color LED behavior LED behavior description Green Blinking once per second OAM link broken Blinking twice per second Kernel or application start up Solid Power on Red Bl...

Страница 58: ...apping on Connect Figure 26 shows the screen for enabling the VPN profile Note Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit This means that at any one time only one mobile phone device can have a Bluetooth connection to the Nokia FastMile Outdoor Unit In case of a new Bluetooth connection attempt from a different mobile phone at the same time the new conn...

Страница 59: ...ling the VPN profile the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit When the button is enabled that is it turns to blue you can tap on Connect to continue Figure 27 shows the login prompt ...

Страница 60: ...Assistant app retrieves the config package including the encrypted Configuration file the Public Key signed by Operator CA and the Operator CA Certificate The Nokia Field Assistant app relays configuration file towards the Nokia FastMile Outdoor Unit The Nokia Field Assistant app waits for the Nokia FastMile Outdoor Unit to acknowledge that has received the configuration file 16 After successful r...

Страница 61: ... 01P03 Figure 28 Screen showing that 0 of the reboot process is complete Figure 29 shows the screen when all of the reboot process is complete Figure 29 Screen showing that 100 of the reboot process is complete Tap on Done when the Nokia Field Assistant app indicates that the setup is complete ...

Страница 62: ...tooth and afterwards to enable VPN as described in earlier steps 18 The Nokia Field Assistant shows the status of the connection to the Nokia FastMile Outdoor Unit There are three possible states connecting the Nokia FastMile Outdoor Unit is connecting to LTE network offline the Nokia FastMile Outdoor Unit is not connected to LTE network online the Nokia FastMile Outdoor Unit is connected to the L...

Страница 63: ...tallation procedure 68 Nokia FastMile Outdoor Unit User Manual 3TG 00088 AAAA TCZZA Issue 01P03 Figure 31 Screen showing offline state Figure 32 shows the online state Figure 32 Screen showing online state ...

Страница 64: ...he E UTRA Absolute Radio Frequency Channel Number EARFCN in the range 0 65535 PCI The physical cellid of cell RSRP The average value of Reference Signal Received Power dBm in measured interval resolution 1dBm RSRQ The average value of Reference Signal Received Quality dB in measured interval resolution 1dB RSSI The average value of Received Signal Strength indicator dBm in measured interval resolu...

Страница 65: ...y the main menu of the Nokia Field Assistant app displays an additional option Upload CA certificates where you can transfer updated certificates stored under download mobile phone s directory towards the Nokia FastMile Outdoor Unit i Tap on the Upload CA certificates option Figure 34 shows the screen that has the Upload CA certificates option ...

Страница 66: ...4 Screen that has the Upload CA certificates option ii Select the required Upload CA certificates and tap on Ok Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit Figure 35 shows the screen that lists the CA certificates ...

Страница 67: ...ual 3TG 00088 AAAA TCZZA Issue 01P03 Figure 35 Screen that lists the CA certificates iii Figure 36 shows the screen that indicates that uploading of the CA certificates was successful Figure 36 Screen indicating that uploading of the CA certificates was successful ...

Страница 68: ...the Nokia Field Assistant app in conjunction with the following steps The Nokia FastMile Outdoor Unit must be installed as indicated in section 6 4 before you can do this post installation procedure Procedure 7 To access an installed Nokia FastMile Outdoor Unit 1 Connect the mobile phone to the Internet and open the Nokia Field Assistant app on the phone A splash screen appears on screen for a few...

Страница 69: ...ter the splash screen has cleared the Nokia Field Assistant app prompts you to scan the QR code of the Nokia FastMile Outdoor Unit so that the app can access the MAC address serial number and device type of the Nokia FastMile Outdoor Unit Tap on Scan to start the scan of the QR code Figure 10 shows the screen for preparing to scan the QR code Figure 38 Screen for preparing to scan the QR code Use ...

Страница 70: ...R code screen 3 After successful scan of the QR code the Nokia Field Assistant app redirects you to the home screen so that you can connect to the Nokia FastMile Outdoor Unit Tap on the Connect to Receiver option from the main menu of the Nokia Field Assistant app Figure 12 shows the Connect to Receiver option ...

Страница 71: ...3 Figure 40 Screen showing the Connect to Receiver option 4 The Nokia Field Assistant app prompts you to connect to the Nokia FastMile Outdoor Unit Tap on Connect to initiate a Bluetooth connection via MAC address to the Nokia FastMile Outdoor Unit Figure 24 shows the screen for the connect prompt ...

Страница 72: ...ring request by tapping on Pair Figure 25 shows the screen for the Bluetooth pairing request Note Only one active Bluetooth connection is allowed towards the Nokia FastMile Outdoor Unit This means that at any one time only one mobile phone device can have a Bluetooth connection to the Nokia FastMile Outdoor Unit In case of a new Bluetooth connection attempt from a different mobile phone at the sam...

Страница 73: ... showing the Bluetooth pairing request 6 The Nokia Field Assistant app prompts you to enable the VPN profile Enable the VPN profile by tapping on Connect Figure 26 shows the screen for enabling the VPN profile Note Any preexisting VPN connection on the mobile phone will be deactivated when you enable the VPN profile ...

Страница 74: ...ling the VPN profile the Nokia Field Assistant app will log in to the Nokia FastMile Outdoor Unit to exchange certificates and apply necessary configuration A login screen appears and prompts you to input credentials for the Nokia FastMile Outdoor Unit When the button is enabled that is it turns to blue you can tap on Connect to continue Figure 27 shows the login prompt ...

Страница 75: ...o this cell status The current operational state of the PDN connection EARFCN The carrier frequency in the uplink and downlink is designated by the E UTRA Absolute Radio Frequency Channel Number EARFCN in the range 0 65535 PCI The physical cellid of cell RSRP The average value of Reference Signal Received Power dBm in measured interval resolution 1dBm RSRQ The average value of Reference Signal Rec...

Страница 76: ... option Upload CA certificates where you can transfer updated certificates stored under download mobile phone s directory towards the Nokia FastMile Outdoor Unit i Tap on the Upload CA certificates option Figure 34 shows the screen that has the Upload CA certificates option Note After Fresh Installation and when LTE attach is successful some of the values displayed will not be updated for some tim...

Страница 77: ...6 Screen that has the Upload CA certificates option ii Select the required Upload CA certificates and tap on Ok Note that the certificates must be in the download folder of the mobile phone before you can upload them to the Nokia FastMile Outdoor Unit Figure 35 shows the screen that lists the CA certificates ...

Страница 78: ... Issue 01P03 3TG 00088 AAAA TCZZA 83 Figure 47 Screen that lists the CA certificates iii Figure 36 shows the screen that indicates that uploading of the CA certificates was successful Figure 48 Screen indicating that uploading of the CA certificates was successful ...

Страница 79: ...Installation procedure 84 Nokia FastMile Outdoor Unit User Manual 3TG 00088 AAAA TCZZA Issue 01P03 Tap on Ok to clear the message ...

Страница 80: ...t variant for the E UTRA band of the LTE network Check the variants listed in section 5 3 to see if the variant you are installing supports the E UTRA band of the LTE network If there is a mismatch change the Nokia FastMile Outdoor Unit to a variant that supports the E UTRA band of the LTE network If the variant is correct contact operator 7 1 2 Failed to get Base Station Location One possible cau...

Страница 81: ...FastMile Controller is recovered check the radio signal condition If no problem then perform the firmware upgrade again If problem persists contact operator 7 2 2 Trace request The Nokia FastMile Outdoor Unit has a trace and log function that can be used for trouble shooting purposes and for help in performing root cause analysis If internet is available for the Nokia FastMile Outdoor Unit contact...

Страница 82: ...endix A Factory settings Issue 01P03 3TG 00088 AAAA TCZZA 87 8 Appendix A Factory settings 8 1 Factory settings 8 1 Factory settings need input assume that will be similar to the type of info in the 17 10 FastMile Home Outdoor Modem User Manual ...

Страница 83: ...by 9 3 in by 2 in ABA 31 8 cm by 31 8 cm by 5 6 cm 12 5 in by 12 5 in by 2 2 in Weight Compact 1 3 kg 2 9 lb ABA 2 kg 4 4 lb Power consumption Less than 8 w Operating altitude Maximum operating altitude is 3048 m 10 000 ft above mean sea level Non operating altitude Maximum non operating altitude is 12 192 m 40 000 ft above mean sea level Operating temperature 30 C to 65 C 22 F to 149 F Storage te...

Страница 84: ... device provides simple conformity assessment methods for low power electronic and electrical equipment to an exposure limit relevant to electromagnetic fields EMF Based on the compliance criteria for maximum permissible exposure as in EN 50385 2017 and CE Council Recommendation Directive 2014 53 EU there should be a minimum of 32 cm 13 in separation distance from the user for Band 42 43 7 38 40 3...

Страница 85: ... the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there ...

Страница 86: ...doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement ISED RF exposure statement This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 50cm betwee...

Страница 87: ...omer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback ...

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