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PAGE 42 (50) 

Version 1.0 Approved 

Nokia Mobile Phones Customer Care E&A 

 

 

Technical Services Repair Concepts 

Confidential 

19.07.2001 

 

 

8. TROUBLESHOOTING 

8.1  NO CHARACTERS ON CMT LCD 

 

CMT LCD 

faulty

Check connector 

X007and X001.

Display 

ok?

CMT LCD or LCD 

Flex probably 

damaged. Replace 

LCD.

Display 

ok?

Send to 

Service Center

END

Yes

No

Yes

No

Change DL2S

Display 

ok?

Yes

No

- connection
- optical condition
- mechanical condition
- corrosion 

 

Service Manual 9210 Level 2 

Copyright 2001 © Nokia Mobile Phones 

 

Содержание Communicator 9210

Страница 1: ...ed computer programs is protected by copyright controlled by Nokia Mobile Phones All rights are reserved Copying including reproducing storing adapting or translating any or all of this material requires the prior written consent of Nokia Mobile Phones This material also contains confidential information which may not be disclosed to others without the prior written consent of Nokia Mobile Phones ...

Страница 2: ...THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY 2 THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH...

Страница 3: ...tions 21 5 Backup of user data and applications 28 6 SW Update 29 7 User Interface Layout 41 8 Troubleshooting 42 8 1 NO CHARACTERS ON CMT LCD 42 8 2 No PDA LCD function 43 8 3 No PDA backlight 44 8 4 Phone keymat problems 45 8 5 No service 46 8 6 CMT and keymat illumination problems 47 9 ESD protection requirements 48 10 Service Notes 49 11 GoNoGo Tester 50 12 Batterytester 50 Service Manual 9210...

Страница 4: ...ND PARTSLIST Cover Label 9381054 Screws M1 6X7 T6 6190013 Front Cover Assembly 9467043 Screws M1 6x4 T6 6190023 Phone Keymat 9794032 DL2S UI with LCD s 0201784 Display Adhesive 9480568 Antenna Pin 9517065 Antenna 0660214 Plugs set 4 pcs 9470014 Card Cover 9451767 CMT Display 4850177 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 5: ...A PIN RAE 3 0660214 36 ANTENNA TURN 900 1800MHZ GSM PCN 9794032 44 PHONE KEYMAT DMC02629 RAE 3 6190013 11 SCREW M1 6X7 DMD01749 T6 FEZN BLK 6190023 11 SCREW M1 6X4 9381054 11 COVER LABEL DMD05169 RAE 3 4850177 46 CMT DISPLAY 9451767 17 CARD COVER DMD05146 RAE 3 9467043 44 FRONT COVER ASSY DMC02517 RAE 3 9470114 22 PLUG DMD05262 RAE 3 9480568 17 DISPLAY ADHESIVE Service Manual 9210 Level 2 Copyrigh...

Страница 6: ...he list of Service Tools please refer to the Extranet document Service Tools Level 1 General Accessories Battery Pack BLL 3 BLL 3 is a lithium ion battery with 1300 mAh capacity Product Codes Battery Pack BLL 3 English label 0670290 Battery Pack BLL 3 French label 0670363 View of BLL 3 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 7: ...attery options and is available for different wall sockets The Fast Travel Charger can also be used with basic stand and desktop stand Fast Travel Charger Euro plug 90 264 Vac ACP 9E 0675151 Fast Travel Charger Chinese plug 90 264 Vac ACP 9C 0675204 Fast Travel Charger UK plug 90 264 Vac ACP 9X 0675150 Fast Travel Charger Australia 90 264 Vac ACP 9A 0675152 Output cable supplied with ACP 9 ACP 9U ...

Страница 8: ...oncepts Confidential 19 07 2001 Data Cable DLR 2 RS 232 Data cable DLR 2 to be used for PC connectivity and fax mode Con nected between PC serial port and transceiver system connector Product Code Data Cable DLR 2 0730132 View of DLR 2 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 9: ...le Flash or ROM memory card with variable memory size DTS 16 memory capacity is 16Mbytes The MMC connector is located on the BS8 Module Note The same part is used for RAE 2 communicator The media is electrically and mechanically compatible However the data format is different RAE 3 is compatible with 4MByte and 8MByte cards also Product Code Memory Card DTS 16 0271658 View of DTS 16 1 2 3 4 5 6 7 ...

Страница 10: ...ical Services Repair Concepts Confidential 19 07 2001 Portable Accessories Audio Headset HDC 8L The audio headset can be used for normal voice calls instead of the PC audio Product Code Headset HDC 8L View of HDC 9 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 11: ...ar environment Input voltage 9 32 V Output voltage 7 8 V 1 4V 1 0V Charger type Switching mode power supply Operation quick charge 0 5 2 5 h trickle charge Protection input fused output current limit Green LED indicating input voltage on Weight Appx 78g Product Code Portable charger LCH 9 0675005 View of LCH 9 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 12: ...lip BCH 17 Used to carry the phone on belt Installation Belt clip is fixed to belt The coun terpiece is fixed to B cover of the transceiver The belt part is equipped with a latch to ensure firm retention and easy removal Product Code Belt Clip BCH 17 0271664 View of BCH 17 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 13: ...ones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Carry Case CBR 44 Used to carry the phone on belt Product Code Carry Case CBR 44 0720262 View of CBR 44 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 14: ...s The desk stand is powered by an external ACP 9 type charger When a RAE 3 is placed in the front slot it is charged at the same rate as if the external charger was connected directly to the phone When a spare BLL 3 battery is placed in the rear slot it is charged at a slower rate Charging of the spare battery is delayed until the phone has finished charging The front slot provides data connection...

Страница 15: ... 4J HSU 1 HFU 2 MKU 1 HHS 13 CRM 1 Item Accessory Type Product code 1 Active Car Cradle CRM 1 0630220 2 Handsfree Unit HFU 2 0694049 3 Handsfree Microphone HFM 8 0690016 4 Handsfree Speaker HFS 12 0692008 5 Power Cable PCH 4J 0730055 6 Swivel mount HHS 13 0620055 7 Mounting Plate DMS00601 0620036 8 Active Handset Optional HSU 1 0730091 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones...

Страница 16: ...to the vehicle s interior in a conve nient position using the swivel mount HHS 13 The mounting is secured with a screw included with HHS 13 The cable with the plug in connector from CRM 1 connects to the PHONE socket in HFU 2 The other cable from CRM 1 connects to the external anten na Product Code Active Car Holder CRM 1 0630220 View of CRM 1 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobil...

Страница 17: ...he holder CRM 1 Either use all components to make a swivel mount or use the flat mounting plate for a fixed position Product Code Swivel Mount HHS 13 0620055 View of HHS 13 Mounting plate MKU 1 The handsfree unit HFU 2 can be attached to the vehicle interior using the mounting plate MKU 1 Product Code Mounting plate MKU 1 0620036 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 18: ...fidential 19 07 2001 Advanced HF Unit HFU 2 The handsfree unit HFU 2 enables the phone to operate in handsfree mode and it is attached to the vehicle interior using the mounting plate MKU 1 Product Code Advanced HF Unit HFU 2 0694049 View of HFU 2 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 19: ...d to the vehicle s pow er supply See section Installation for more information Product Code Power Cable PCH 4J 0730055 View of PCH 4J Handsfree Microphone HFM 8 The microphone connects to the MIC socket in HFU 2 Twist the plug clockwise to lock firmly in place Product Code Power Cable HFM 8 0690016 View of HFM 8 LJXUH DQGVIUHHPLFURSKRQH 0 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Pho...

Страница 20: ...2 Twist the plug clockwise to lock firmly in place Product Code External HF speaker HFS 12 0692008 View of HFS 12 Handset HSU 1 not included The handset HSU 1 offers more privacy during a call It connects to the DATA HANDSET socket in HFU 2 For more information please refer to the user guide for the handset Product Code Handset HSU 1 0640047 View of HSU 1 Service Manual 9210 Level 2 Copyright 2001...

Страница 21: ...armwrist 1 Remove the Cover Label carefully with tweezers Take care not to scratch the cover 2 Remove the two screws with driver Torx T6 Do not use the torquedriver for loosening because you can damage or decalibrate it 3 Pull back the A Cover from the bottom side on You have to use a bit more power to release the cover from its clips This is a bit tricky so that you have to get your own experienc...

Страница 22: ...ews at the top of the display and protect the display with a foil against dust and scratches If you don t want to change the CMT Display continue with step 7 6 1 If you want to change the CMT Display to have to open the two metalclips at the bottom side of the display 6 2 Carefully open the display connector X007 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 23: ...he two other SMD Connectors closed 8 Press back the whole UI Module DL2S carefully with your thumbs Note that the PDA Display is fixed with selfadhesive tape to the Screenframe If the tape remains to the display you have to use new tape when changing the moule 9 Don t try to disassemble more parts of the phone Otherwise the whole unit has to be calibrated with special measurement equipment to fulf...

Страница 24: ...can be damaged easily when assembling the module 11 When assembling the unit you start with putting the UI Module into the Screenframe Remember also to check or to use a new Display Adhesive 12 Put the Connector Flex into its guidance Please be careful not to destroy the flex 13 Place the Flex Cover over the Connector Flex into the same guidance Service Manual 9210 Level 2 Copyright 2001 Nokia Mob...

Страница 25: ...ing it down with one finger 15 Plug in the Coax Connector 16 Set up your torquedriver with 16 Ncm as seen in the picture Please do not underestimate the use of the right torque It avoids damaging the threads and ensures that all the screws are tightened constantly 17 Now you can tighten the two display screws with 16 Ncm Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 26: ...ial 19 07 2001 18 Replace the phone keypad 19 Begin the replacement of the A Cover from the antenna side on 20 Make again sure that the Connector Flex and the Flex Cover is under the A Cover 21 Tighten the screws with 16 Ncm and replace the Cover Label Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 27: ...our service actions please do the functional testing You may have to adjust the brightness and contrast of the PDA Display in the control panel when you changed the UI Module 23 The final GoNoGo test verifies that the electrical specifications of the product will be fulfilled Test OK Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 28: ... up to and restore from a memory card the card should be inserted in the communicator with enough empty space 1 Press the Office key of the application buttons and select File manager Open the File manager and then press the Menu key and select Memory card Backup to memory card or Restore from memory card depending on what you want to do A dialog opens 2 If you are making a backup look for a backu...

Страница 29: ...echnical Services Repair Concepts Confidential 19 07 2001 6 SW UPDATE SW Update with FLS 4 is currently under construction and will be updated as soon as possible This is the update procedure for FPS 8 Flashbox Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 30: ...PAGE 30 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 31: ...PAGE 31 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 32: ...PAGE 32 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 33: ...PAGE 33 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 34: ...PAGE 34 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 35: ...PAGE 35 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 36: ...PAGE 36 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 37: ...PAGE 37 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 38: ...PAGE 38 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 39: ...PAGE 39 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 40: ...PAGE 40 50 Version 1 0 Approved Nokia Mobile Phones Customer Care E A Technical Services Repair Concepts Confidential 19 07 2001 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 41: ...chnical Services Repair Concepts Confidential 19 07 2001 7 USER INTERFACE LAYOUT Antenna Pin Coax Cable Coax Connector X007 Don t touch the contacts with your fingers Use gloves to avoid corrosion X001 X003 X003 Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 42: ...OTING 8 1 NO CHARACTERS ON CMT LCD CMT LCD faulty Check connector X007and X001 Display ok CMT LCD or LCD Flex probably damaged Replace LCD Display ok Send to Service Center END Yes No Yes No Change DL2S Display ok Yes No connection optical condition mechanical condition corrosion Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 43: ...o PDA LCD function PDA LCD faulty Check connector X001 X002 and X003 Display ok END Change DL2S Display ok Send to Service Center Check that PDA display is not mechanically damaged i e pixels missing Yes No Yes No connection optical condition mechanical condition corrosion Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 44: ...echnical Services Repair Concepts Confidential 19 07 2001 8 3 No PDA backlight PDA Backlight faulty Backlight ok END Change DL2S Backlight ok Send to Service Center Switch the Backlight on off on Yes No Yes No Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 45: ...oncepts Confidential 19 07 2001 8 4 Phone keymat problems Phone Keymat problems Clean the UI module Keymat funktion ok Change the Key mat Keypad funktion ok Send to Service Center END Yes No Yes No Keypad funktion ok Change DL2S Yes No Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 46: ...ices Repair Concepts Confidential 19 07 2001 8 5 No service No service Check the connection between coax cable and UI module Check the antenna pin Service Send to Service Center END No service with ext antenna Yes No No Yes Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 47: ...ervices Repair Concepts Confidential 19 07 2001 8 6 CMT and keymat illumination problems CMT and Keymat illumination problems Check connector X001 Lights ok END Change DL2S Lights ok Send to Service Center Yes No Yes No Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 48: ...cts Therefore every Service Partner has to take care of at least some precautions like ESD restricted area floor table covering chair s shoes or armwrist Please refer to the Extranet document ESD protection requirements for NMP Service Level 1 2 Service Suppliers example configuration of an epa area source www armeka com example configuration of a workbench source www warmbier com Service Manual 9...

Страница 49: ...Notes when shipping phones to other Service Partners It prevents the product from scratches it is ESD proved and has the possibility to give vavuable feedback of the fault symptom through a structured form Please refer to the Extranet document Service Notes for faulty NMP transceiver to get further information Service Manual 9210 Level 2 Copyright 2001 Nokia Mobile Phones ...

Страница 50: ...our service action to guarantee the functionality of the phone Please refer to the actual information in the Nokia Care Point Extranet within the Partner Websites IWR PWS 12 BATTERYTESTER The Astratec battery tester lets you test the capacity of Nokia batteries Please refer to the actual information in the Nokia Care Point Extranet within the Partner Websites IWR PWS Service Manual 9210 Level 2 Co...

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