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Troubleshooting
130
• Select
On receiving msg.
→
Reject message
- if you want
to reject all incoming multimedia messages. After this
change, the phone needs to send information notes to
the network and the multimedia messaging centre will
delete all multimedia messages that are waiting to be
sent to you.
• Select
Multimedia reception
→
Off
- if you want to
ignore all incoming multimedia messages. After this
change the phone will not make any network
connections related to multimedia messaging.
Messaging
•
Q: Why can’t I select a contact?
A: If you cannot select a contact in the Contacts directory,
the contact card does not have a phone number or an e-
mail address. Add the missing information to the contact
card in the Contacts application.
Calendar
•
Q: Why are the week numbers missing?
A: If you have changed the Calendar settings so that the
week starts on a day other than Monday, then the week
numbers will not be shown.
Browser Services
•
Q:
No valid access point defined. Define one in Web settings.
A: Insert proper browser settings. Contact your service
provider for instructions.
Log
•
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, select
Options
→
Filter
→
All communication
.
PC connectivity
•
Q: Why do I have problems in connecting the phone to my
PC?
A: Make sure that Nokia PC Suite 6.1 is installed and
running on your PC. See the User’s Guide
for
Nokia
PC
Suite on the CD-ROM. For further information on how
to use
Nokia
PC Suite, see the help function on PC
Suite
or visit the support pages at www.nokia.com
.
Access codes
•
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is
12345
. If you forget or lose the
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service
provider.
For information about passwords, contact your access
point provider, for example, a commercial Internet Service
Provider (ISP), service provider, or network operator.
Application not responding
•
Q: How do I close an application that is not responding?
A: Open the application switching window by pressing
and holding
. Then scroll to the application, and press
to close the application.
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