or consent. Below are examples of the categories of data
collected.
•
Technical Information
For the most part, you may
visit our websites or use our products or services
without having to tell us who you are. However, certain
technical information is normally collected as a
standard part of your use of our services. Such
information includes, for example, your IP-address,
access times, the website you linked from, pages you
visit, the links you use, the adbanners and other
content you viewed, information about your devices
and other such technical information your browser
provides us with or as may be otherwise collected in
connection with certain products and services. When
you use our services or otherwise interact with us over
telecommunications networks, certain additional
information, such as your mobile telephone number,
may be transmitted to us by the telecommunications
operator as a standard part of that communication.
Please also see the section “Use of Cookies and Web
Beacons” below.
•
Information you provide us with
When you register
for our services, make a purchase, enter a sales
promotion or otherwise interact with us, we may ask
you to provide us with information such as your name,
email address, street address, as well as user names,
passwords and other such credentials that are used to
authenticate users and to validate their actions or that
may be needed to provide you with the products and
services you have requested or to communicate with
you.
We may collect demographic information, for example,
your age, gender, postal code and language
preferences. We may also collect other information you
provide, such as your consents, preferences and
feedback, information relating to your devices and
other such information you provide us with. Please
note that certain non-identifiable information
collected from you may become personally identifiable
when you provide us with your personal data. We may
also obtain, in accordance with applicable law, some
personal data from list-rental companies and other
such publicly available sources. Some of our services
may allow you to submit information about other
people, for example, if you make an order for a product
that you wish us to send directly to another recipient.
•
Your transactions with us
We collect or ask for
information relating to your purchase and/or use of our
products and/or services and your other interactions
with us. Such information may include, for example,
details of the queries or requests you have made, the
products and services provided (including delivery
details), financial details (including payments made,
credit card details, billing address, credit checks and
other such financial information), details of
agreements between you and Nokia, records of
contacts and communications, information and details
relating to the content you have provided us with and
other such transactional information. We may, in
accordance with applicable law, record your
communication with our customer care or with other
such contact points. Certain services may involve the
use of your location data. However, use of your location
data for such services is subject to your consent.
The Purposes for which We Process Your Personal Data
Nokia processes your personal data for the purposes
described in this Policy and/ or any additional service specific
privacy information. Please note that one or more purposes
may apply simultaneously.
•
Provision of products and services
We may use your
personal data to fulfill your requests, process your
order or as otherwise may be necessary to perform or
enforce the contract between you and Nokia, to ensure
the functionality and security of our products and
services, to identify you and to prevent and investigate
fraud and other misuses.
•
Development of products and services
We may use
your personal data to develop our products and/or
services. However, for the most part we only use
aggregate and statistical information in the
development of our products and services. We may also
use your personal data to personalize our offering and
to provide you with service more relevant to you, for
example, to make recommendations and to display
customized content and advertising in our websites.
We may combine personal data collected in connection
with your use of a particular Nokia product and/or
service with other personal data we may hold about
you, except where such personal data was collected for
a different purpose. We may create aggregate and
statistical information based on your personal data.
•
Communicating with you and marketing
We may
use your personal data to communicate with you, for
example, to provide information relating to our
products and/or services you are using or to contact you
for customer satisfaction queries. We may use your
personal data for marketing or research purposes, for
example, to conduct market research and we may, in
accordance with applicable law, contact you to inform
you of new products, services or promotions we may
offer. Also, some of our products and services may be
used to promote products and services of other
companies. However, Nokia does not disclose your
personal data to such companies or any other company
for marketing purposes without your prior consent.
Sharing Your Personal Data
Product and safety information 65
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