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The procedure for certificate restoring is the following:
•
Flash the phone with the latest available software using FPS-8 or FPS-10.
Note:
USB flashing does not work for a dead BB5 phone.
•
Create a request file.
•
Send the file to Nokia by e-mail. Use the following addresses depending on your location:
•
APAC: [email protected]
•
CHINA: [email protected]
•
E&A: [email protected]
•
AMERICAS: [email protected]
•
When you receive a reply from Nokia, carry out certificate restoring.
•
Tune the phone completely.
Note:
SX-4 smart card is needed.
•
If the phone resets after certificate restoring, reflash the phone again.
Required equipment and setup:
•
Phoenix
service software v 2007.19 or newer.
•
The latest phone model specific
Phoenix
data package.
•
PKD-1 dongle
•
SX-4 smart card (Enables BB5 testing and tuning features)
•
External smart card reader
Note:
The smart card reader is only needed when FPS-8 is used. FPS-10 has an integrated smart card
reader.
•
Activated FPS-8 flash prommer OR FPS-10 flash prommer
•
Flash update package 03.18.004 or newer for FPS-8 or FPS-10 flash prommers
•
CU-4 control unit
•
USB cable from PC USB Port to CU-4 control unit
•
Phone model specific adapter for CU-4 control unit
•
PCS-1 cable to power CU-4 from external power supply
•
XCS-4 modular cable between flash prommer and CU-4
Note:
CU-4 must be supplied with +12 V from an external power supply in all steps of certificate
restoring.
Steps
1. Program the phone software.
i
Start
Phoenix
and login. Make sure the connection has been managed correctly for FPS-8 or FPS-10.
ii Update the phone MCU software to the latest available version.
If the new flash is empty and the phone cannot communicate with
Phoenix
, reflash the phone.
iii Choose the product manually from File
→
Open Product , and click OK.
Wait for the phone type designator (e.g. “RM-1” ) to be displayed in the status bar.
iv Go to Flashing
→
SW Update and wait until
Phoenix
reads the product data as shown in the following
picture.
RM-414; RM-570
BB Troubleshooting and Manual Tuning Guide
Page 3 –50
COMPANY CONFIDENTIAL
Issue 2
Copyright © 2009 Nokia. All rights reserved.
Содержание 6600 slide
Страница 103: ...4 RF troubleshooting Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 4 1 Copyright 2009 Nokia All rights reserved ...
Страница 153: ...5 System Module Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 5 1 Copyright 2009 Nokia All rights reserved ...
Страница 185: ...Glossary Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page Glossary 1 Copyright 2009 Nokia All rights reserved ...