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Phoenix service software data package overview
Each product has its own data package (DP). This contains all product-specific data files to make the Phoenix
Service Software and tools usable with a certain phone model:
• Product software binary files
• Files for type label printing
• Validation file for the faultlog repair data reporting system
• All product-specific configuration files for Phoenix Service Software components
Data files are stored under C:\Program Files\Nokia\Phoenix (default).
Installing Phoenix data package
Prerequisites
1 Verify that The data package contains all product-specific data to make the Phoenix Service Software and
tools usable with a certain phone model.
2 Check that the dongle is attached to the parallel port of your computer.
3 Install Phoenix Service SW.
4 Download the installation package (for example,
RM-51_dp_EA_v_1_0.exe
) to your computer (for example,
in
C:\TEMP
).
5 Close all other programs.
6 Run the application file (for example,
RM-51_dp_EA_ v_1_0.exe
) and follow the instructions on the screen.
If you already have the Phoenix Service SW installed on your computer, you will need to update it when a
new version is released.
Note: Very often the Phoenix Service SW and the phone-specific data package for Phoenix come in
pairs, meaning that a certain version of Phoenix can only be used with a certain version of the data
package. Always use the latest available versions of both. Instructions can be found in phone model
specific Technical Bulletins and
readme.txt
files of the data packages.
Steps
1. To start installation, run the application file (for example,
RM-51_dp_EA_ v_1_0.exe
).
RM-291
Phoenix service SW Nokia Customer Care
Issue 1 COMPANY CONFIDENTIAL Page 3 –17
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