6 - Sense LWEU Series
4.
If the LED blinks single blinks but the readings are not updating in NSnappy, check the
serial number of the Sense device and make sure that the same serial number can be
found from the Settings
→
Devices view of the NSnappy service.
The readings appear to be too high or too low with Sense
1.
Make sure that you have inserted the probe deep enough.
2.
Make sure to wait long enough for the readings to stabilize. It can take up to a minute for
the readings to properly stabilize.
3.
Check the condition of the sensor probe. If the probe is bent or appears otherwise
damaged, it could give incorrect readings.
The readings appear to be too high or too low with Sense IR
1.
Make sure that you are pointing the lens directly to the target.
2.
Make sure that you are measuring from as close as possible to the target without risking
touching the target or getting the lens dirty.
3.
Make sure that the object you are measuring is not shiny or transparent. You cannot
accurately measure the temperature of shiny or transparent objects with Sense IR.
4.
Even a transparent plastic foil between the IR sensor and the actual target may distort
the temperature readings. If possible, remove any plastic foils before measuring.
The reading only updates with a few second intervals
This is normal. The Sense LWEU-N devices send the data to the NSnappy service with an interval of few
seconds.
