• It is not recommended for pregnant women and people having a pacemaker or other
medical devices to use the scale.
Patients undergoing artificial dialysis treatment, patients with edema symptoms and
people over the age of 80 years old usually have different body fat rates than others, so
it is not recommended for them to use the device.
• Do not use if you are pregnant and/or if you have a pacemaker, artificial lung, a wear-
able ECG monitor, or any other implanted medical devices.
In doubt, ask your doctor to confirm if this body scale is suitable for you.
• Please note that all data should be used as a reference as the measurements are not
substitutes for medical advice from a licensed healthcare professional.
• This scale should not be used to diagnose or treat any medical condition. Consult your
primary care physician before making changes to your diet, exercise plans or physical
activities.
• Check the scale before each use. Do not use the scale if it is damaged.
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Why doesn’t the scale work?
Check if the batteries are properly installed.
Why does the data flash on the screen and then disappear?
The batteries are low and may need to be replaced.
Why doesn’t the scale connect to the NOERDEN App
- Make sure your phone’s operating system is running on iOS 11.0 or above, or
Android 6.0 or above.
- Download and open the latest version of the NOERDEN App.
- On your smartphone, turn on both Bluetooth and Wi-Fi
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- For Android users, make sure your location is turned on as well.
Why is my body fat not measured when weighing in?
- Step on the scale with dry, bare feet.
- Make sure Bluetooth or Wi-Fi is turned ON on your phone. (depending on your
connection selection)
- Make sure you have entered your personal information in your profile when you
created your NOERDEN account.
Why do the results differ based on time and place?
Body composition changes constantly and may slightly differ during different times.
Make sure that you take measurements under the same conditions for accurate
results. Also, please remember to place the scale on a hard, flat surface.
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