Frequently Asked Questions
Q.Why does the frame stall during a slideshow or not display some of my photos
A.
The digital photo frame only displays .jpeg photos. All other file
been edited using certain third
have .jpeg files on the memory card and ensure you delete all
Q.I have a memory card in the Digital Photo Frame, but it’s
A.
First, make sure that you are using a memory card that is
memory card is inserted all the
choose the correct card icon which you want to play.
Q.If I rotate a photo why are there black bars on either side of the photo?
A.
It simply is not possible to fit a vertically oriented image into an
a horizontally oriented image into
image.
Q.How come there are blank images in thumbnail view and also during the slideshow?
A.
This will sometimes occur if your computer is an Apple Mac.
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