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10 Solving problems yourself
Fully automatic machines, accessories
& coffee assortment
Customer service & warranty
6.
7.
Problem Cause Remedy
The machine
is not working
AC power outlet is not
conducting voltage
Test on another socket
Power adapter is faulty Replace the power adapter with
another power adapter of the
same type and specification
Machine is not
cooling down
(plug is inserted)
The internal fan or the
cooling element is faulty
The repair can only be carried
out by an authorised service
company
Milk is not being sucked
in properly (an espresso
or fully automatic coffee
machine’s milk tube is
connected)
Hose adapter is not
positioned correctly
Fix the hose adapter
correctly in the recess
/ feedthrough for the
hose adapter
6. FULLY AUTOMATIC MACHINES, ACCESSORIES & COFFEE ASSORTMENT
Our current assortment of fully automatic coffee machines, accessories and coffee can be
found at
www.nivona.com.
7. CUSTOMER SERVICE & WARRANTY
WARRANTY AND CUSTOMER SERVICE CONDITIONS
Please see the accompanying information sheet for detailed warranty and customer service
conditions.
Correctly positioned
hose adapter