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Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash
or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration (NHTSA) in addition to
notifying NIU. If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems between you, your
dealer, or NIU. To contact NHTSA, you may call the Vehicle Safety
Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to: Administrator, NHTSA, 400
Seventh Street, SW., Washington, DC 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.
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