Voice Mail
lets outside callers leave recorded messages for you and lets you leave recorded messages for co-workers. Messages get stored
in each person’s mailbox. To listen to your messages or use other Voice Mail features, you call your mailbox and access the Main Menu.
Automated Attendant
answers your company’s calls with a recorded Welcome Message and gives dialing instructions for callers to follow.
L
5
L
isten to Messages
RE
MF
MC
TI
SA
E
73
63
62
84
72
3
Record
RE
ply
Have
M
sg
F
orwarded
M
ake
C
all to Sender
†
Get
Ti
me, Date, [Sender]
SA
ve Message
E
rase Msg
VU
VD
VN
#
88
83
86
#
Turn
V
olume
U
p
Turn
V
olume
D
own
Restore
V
olume to
N
ormal
Exit Listen Mode
See also “Select Listen
Mode” on the Main Menu
RL
L
B
BB
G
✽
75
5
2
22
4
✽
R
everse
L
istening Order
L
isten to Next Msg
B
ackup a Few Secs
B
ackup to
B
eginning
G
o Ahead a Few Secs
Pause/Resume Listening
While listening you can:
B
BB
✽
E
TI
#
2
22
✽
3
84
#
B
ackup a Few Secs
B
ackup to
B
eginning
Pause/Resume
†
E
rase Recording
Hear
Ti
me/Date
†
End Recording
While recording you can:
✽
N
✽✽
✽
6
✽✽
When done recording you can:
Main Menu
RS
77
R
ecord &
S
end a Message
Enter mailbox numbers to
receive msg, up to 10.
Specify recipients by name.
After you press *N, follow the
voice prompts.
Erase msg and return to
Main Menu.
CM
26
C
heck or Delete
M
essage
†
Lets you know if a msg that
you sent has been listened
to. If not listened to, you can
delete it. NVM-
Series also
lets you listen to the msg
before you delete it.
✽
R
✽
U
✽
C
#
✽
N
✽
✽✽
✽
7
✽
8
✽
2
#
✽
6
✽
✽✽
After entering a mailbox number or name you can:
Enter another mailbox number. Or, press
N to enter another mailbox name.
Request a return receipt. As soon as the
recipient listens to your msg, NVM-
Series
lets you know by placing a “receipt” in your
mailbox. The receipt consists of two parts:
the voice prompt “
The following return
receipt arrived on (date/time) from
(name or number),”
followed by the
msg that was listened to. After you press
*R, you can go to the top of this menu.
†
Tag a message as “urgent” so the mes-
sage gets priority handling in the recipient’s
mailbox. Upon logging on to their mailbox,
the recipient hears
“This is an urgent
message”
followed by the message.
†
Tag a message as “confidential.”
Recipients of confidential messages can-
not use the MF command or Auto
Forward feature to send the message to
another mailbox.
†
Send msg and return to Main Menu.
Specify next recipient by the opposite
method, then go to the top of this menu.
Cancel previous mailbox. If no mailbox
recipients remain, go to previous menu.
Otherwise, go to the top of this menu.
Erase msg and go to Main Menu.
G
4
Mailbox
G
reetings
You can have 3 different
greetings. NVM-
Series plays
the greeting you select as
“active.” If Auto Attendant
DND is ON, the Auto
Attendant does not ring your
phone. Callers immediately
hear your greeting. If OFF, the
Auto Attendant will try your
extension. Callers hear your
greeting only if you do not
answer or are busy. (Note that
NVM-2 has only one greeting.)
RN
76
R
ecord Mailbox
N
ame
NVM-
Series will play your
mailbox name in the voice
prompts instead of your
mailbox number.
FD
33
F
uture
D
elivery Message
NVM-
Series sends the mes-
sage on the date and time
you specify.
PG
74
P
a
G
ing Message
†
When a caller tries to reach
you, NVM-
Series uses the
message to page you. If the
message is ON, NVM-
Series
pages immediately. If OFF,
NVM-
Series pages only if
you do not answer. See also
the User’s Guide.
OP
67
Mailbox
OP
tions
TI
84
TI
me and Date
SA
72
S
ys
A
dmin Options
(For Sys Admin Mailboxes only)
1N
1S
1H
1A
16
17
14
12
Select Listen Mode
†
N
ew Messages
S
aved Messages
H
eld Messages
A
ll Messages
These options are also avail-
able while listening to a msg.
X
9
E
X
it Mailbox
S
N
AH
AF
7
6
24
23
S
ecurity Code
Changes or erases your
mailbox security code.
Message
N
otification
Calls co-worker
‡
or outside
number when you get a msg.
A
uto
H
elp
†
Turns some voice prompts
on/off.
A
uto
F
orward
†
Copies your msgs to any
mailbox you choose.
The mailbox options are as follows:
To call your mailbox and access the Main Menu:
1. From outside: Dial NVM-
Series phone number ________.
From any ext: Get intercom dial tone. Dial NVM-
Series Master ext ________.
From your ONYX/DS01 ext: Press MSG key (or dial *6 if no key).
From your 124i/384i ext: Press Voice Mail key. Or, press CALL key, dial *8. On single lines, dial *8.
From your Portrait ext: Press ICM, dial *.
2. If you hear the company greeting, dial # (or other log-on code ________). Otherwise, go to step 3.
3. If requested, dial your mailbox number________.
4. If requested, dial your security code ________.
If you dial * at this point, NVM-Series will ask you to enter a mailbox number.
5. Select the desired feature from the Main Menu.
To access a feature, dial the letters shown to the left of the feature name. For your convenience, their
corresponding numbers are shown to the right. You’ll notice that the letters you dial to access a fea-
ture match some of the letters in the feature name. To get a recorded help message at any time,
press 0. For detailed information on the features, see the User’s Guide.
AT
CW
CA
#
28
29
22
#
A
uto
T
ime-Stamp
†
Plays the msg time, date
and sender after the msg.
C
all
W
aiting
†
Lets a caller send beeps to
your ext while you are busy
on a call.
C
all
A
nnouncing
†‡
Lets you know who is calling.
Exit Menu
†
and [ ] mean the option is not available in NVM-2.
‡
means the option is not available in Portrait.
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