Nitsuko NVM-2e, Руководство по установке

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Appendix A
44 Issue 1-0
P/N
NVM2ESAM1,
SEPTEMBER
1999
An Announcement Message is recorded for an Announcement Mailbox. An
Announcement Message typically plays some type of information (movie schedule,
sales promos, insurance rates) for Auto Attendant callers. When the Announcement
finishes playing, the caller goes back to the Automated Attendant Instruction Menu. To
record an Announcement Message, you will have to enter an Announcement Mailbox
number (800 or 801). (To let a caller hear the Announcement, you will have to assign
the Announcement Mailbox to a key in a Dial Action Table. See the Database
Management Menu.)
I nstruction Menus
An Instruction Menu is recorded for a Call Routing Mailbox, which answers your
incoming calls. The Instruction Menu should do the following:
Greet the caller. To figure out what an appropriate greeting should be, look at the
Answering Schedule for that particular Call Routing Mailbox. For example, if the
Call Routing Mailbox is placed in a schedule for weekday mornings, perhaps the
Instruction Menu can start out with Good Morning, thank you for calling
XYZ company. For more information on Answering Schedules, see the
Database Management Menu.
List the available dialing options (e.g., Press 1 for Sales, 2 for Technical
Support). The dialing options come from the Dial Action Table that is assigned
to the Call Routing Mailbox. For more information on the Dial Action Table, see
the Database Management Menu.
To record an Instruction Mailbox Menu, you have to enter a Call Routing Mailbox
number. For your convenience, the Call routing Mailbox numbers (and their Dial Action
Table assignments) are shown below.
Call Routing Mailbox 802 has Dial Action Table 1
Call Routing Mailbox 803 has Dial Action Table 2
Call Routing Mailbox 804 has Dial Action Table 3
Call Routing Mailbox 807 has Dial Action Table 4
To access the System Administrator Menu:
1. Make sure you call into a System Administrator Mailbox.
To convert a Subscriber Mailbox into a System
Administrator Mailbox, see the Database Management
Menu. By default, the lowest numbered extension is a
System Administrator Mailbox.
2. Dial Voice Mail extension number_______________
or Voice Mail outside number_______________
or press Voice Mail Key_______________.
3. If you hear the Instruction Menu, dial #. Otherwise, go to
step 4.
4. If a mailbox is requested, dial System Administrator
mailbox number_______________.
5. If requested, dial Security Code_______________.
6. Press SA for System Administrator Menu.
7. Select the desired feature.
To select a feature, dial the letters shown to the left of the
feature name. For your convenience, their corresponding
numbers are shown to the right of the feature name.
AN nouncement Messages
2 6
A Subscriber Mailbox name replaces the mailbox number (or corresponding extension
number) in voice prompts.
Mailbox N ames
6
EM
3 6
E rase All M essages
This feature erases all the messages in a specific Subscriber Mailbox.
This feature lets you change the Call Routing Mailbox (and therefore Instruction Menu)
that is answering incoming calls. The selected Call Routing Mailbox (802, 803, or 804)
will answer calls until you turn Answering Schedule Override off. See also Answering
Schedules on the Database Management Menu.
Answering S chedule O verride
SO 7 6
TI 8 4
This feature sets the time in the Voice Mail system.
System TI me
DT
3 8
This feature sets the date in the Voice Mail system.
System D a T e
SV 7 8
This feature plays the software version number for your Voice Mail system.
S ystem V ersion
System Administrator Menu
I 4
AN
N
#
Exit Menu
#
System Administrator Menu
NVM-2e