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Appendix 1: Network Connection Error and
Solutions

When a terminal is not registered in a server, it should be
registered on the server.

When a terminal ID is not valid, please check the ID again and
set it again with a valid ID (1~255.)

If the number of user ID characters in a server and a terminal
is not the same, please set the same number of characters for
both IDs.

If the number of registered user fingerprints in a server and
a terminal is not the same, please set the same number of
fingerprints for the server and the terminal.

Содержание NAC-2500LR

Страница 1: ...NAC 2500LR User Manual...

Страница 2: ...6722 E mail customer nitgen com URL http www nitgen com Reproduction of part or all of the contents in any form is prohibited other than in accordance with the permissions Product specification can b...

Страница 3: ...etailed Product Parts 12 2 2 LC Screen Layout 14 2 3 Fingerprint Use 15 2 4 Authentication 16 2 4 1Fingerprint 16 2 4 2Password 21 2 4 3RF Card optional 22 2 4 3Others Automatic Attendance Mode 23 CHA...

Страница 4: ...work Setting 66 3 4 6 Cofirmation of Terminal Information 72 3 4 7 Factory Default Setting 74 APPENDIX 1 NETWORK CONNECTION ERROR AND SOLUTIONS 78 APPENDIX 2 TERMINAL INITIALIZATION ERROR AND SOLUTION...

Страница 5: ...financial clearings Continuous R D activities and quality management ensure that NITGEN meets evolving needs and demands of the market and the customers NITGEN access control system is a culmination o...

Страница 6: ...to use NITGEN access control terminal NAC 2500LR System Components Main Features Server PC 1 Server S W Access Sever 2 Terminal communication log data collection 3 user information log DB 4 authentica...

Страница 7: ...mber of terminals and to ensure an easier and a more effective management Server S Wand Client S W can be placed within one PC 1 2 Product Features and Specification Product Features NITGEN access con...

Страница 8: ...horized user with its fake fingerprint identification function System Specification Connected to Server Specification Details Connection Terminal Maximum 255 units Remote Management 8 concurrent acces...

Страница 9: ...ch Thai Indonesian Additional Type B Polish Farsi Malay Hebrew Vietnamese voice only Portuguese Sensor Model OPP03 LFD Type Optical Resolution 500 DPI Additional Auto on Latent Image Check Live Finger...

Страница 10: ...nly for ID Size Case 90 W 200 L 48 H mm Door support Dead Bolt Strike EM Lock auto door Power Adapter 1 In AC 100V 240V 50 60 Hz Out DC 12V 3A 24V OK Adapter 2 In AC 100V 240V 50 60 Hz Out DC 5V 3A Ad...

Страница 11: ...THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEIVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION NOTE T...

Страница 12: ...LCD All activities are displayed with text message Key pad Used for ID input and environment setting Details are as follows Key Description 0 9 To type in numbers To move a curser up and down for menu...

Страница 13: ...ng on software requirements SHIFT Reserved AUX Reserved Speaker Used for recorded voice guidelines and warnings LED lamp Showing operations of the terminal Each lamp represents the followings Function...

Страница 14: ...r It is a cutting edge fingerprint sensor that prevents use of fake fingerprints Reset switch To reset the terminal if the terminal is not in normal operation unexpectedly 2 2 LC Screen Layout Initial...

Страница 15: ...ontact area and press the surface evenly On a scale of 0 to 100 0 minimum power 100 maximum power please press the surface with approximately 50 70 power Please place the core of fingerprint shape in...

Страница 16: ...ngerprint after feeding an ID that is already registered It matches input fingerprint with an already registered fingerprint for a specific ID on a 1 1 basis The time required for authentication for 1...

Страница 17: ...or 1 N authentication due to too many users please try 1 N time set in which authentication is retried by typing in ID when authentication is not completed within in the set time Please refer to the f...

Страница 18: ...hentication please press an appropriate function key and proceed with authentication In this case the result associated with the pressed function key remains in log history which can be used for atten...

Страница 19: ...1 F39 F41 F49 Before trying authentication please press an appropriate function key and select approprating number with a Left key or a Right Key In case of pressing the left key it is decressed the n...

Страница 20: ...de 4 T A Auto T A expanded NO Function key Display You can choose the display message when press the function key The option is set in Menu UI Option 3 FuncKey Disp Mode1 or Mode2 Option F1 KEY F2 KEY...

Страница 21: ...ication method and causes of failure An error message for matching failure The following message is displayed when image capturing is failed When the message is displayed please check if your fingerpr...

Страница 22: ...ate authentication by using a RF CARD you can either contact RF card when the initial screen appears or contact RF card when the following message is displayed after typing in user ID Please place you...

Страница 23: ...automatically attached with the relevant attendance status To set or delete the automatic attendance mode please take the following steps 1 To set the mode Please set Menu System Option 4 Function Mo...

Страница 24: ...f Terminal Please refer to chapter 3 for user registration information change user deletion number of registered users and version related information Higher menu Detailed Menu Sub menu 1 User Managem...

Страница 25: ...e 3 Button tone 4 Function Key Disp 4 System Setting 1 Log storing 2 RF card 3 WIEGAND 1 OFF 2 26BIT 3 34BIT 4 Function key setting 1 AC 2 T A Auto T A 5 Authentication mode 6 Time setting 7 Terminal...

Страница 26: ...26 2 Firmware version 7 Factory default 1 DB Format 2 Factory format 3 Number of registered fingerprints 4 Number of characters in ID 5 Reset terminal...

Страница 27: ...er and conduction authentication with selected authentication methods including fingerprint password and RF I N P U T M A S T E R I D 1 2 3 4 For an independently installed terminal that does not use...

Страница 28: ...al authentication failure 3 3 Basic Menu The following screen is enabled after pressing a menu button at the initial screen of terminal and if master authentication is successful You can choose basic...

Страница 29: ...he higher menu has the following 7 categories U s e r M a n a g e r 1 2 3 4 5 6 7 F P O p t i o n 1 2 3 4 5 6 7 U I O p t i o n 1 2 3 4 5 6 7 S y s t e m O p t i o n 1 2 3 4 5 6 7 N e t w o r k 1 2 3...

Страница 30: ...on in chapter 2 Four sub menus are provided including user registration change and deletion Use direction buttons and choose ENTER 3 4 1 1 User Registration It is designed to store the information of...

Страница 31: ...tween I N P U T I D 1 2 3 4 User registration is conducted in terminal when the terminal mode is set at SO It can be conducted either in server or in terminal if the mode is set at NL Note that termin...

Страница 32: ...user DB management environment setting and other menu 3 Choice on Authentication Please choose the authentication mode of users among fingerprint password RF CARD and other combinations Please use a...

Страница 33: ...or authentication with priority on fingerprint Password authentication is re tried if ID is already input with a failed fingerprint authentication However authentication is failed if ID is not already...

Страница 34: ...in first before fingerprint FP PW ID FP PW fingerprint RF Both fingerprint and RF CARD authentication should be a success to complete authentication It has the following three options RF FP FP 1 N ma...

Страница 35: ...if fingerprint or fingerprint included authentication is selected Fingerprints will be input twice Please lift your finger after the first time and then place it again for the second time Place your f...

Страница 36: ...a routine that checks similar fingerprints during registration If similar fingerprints are registered already the following message will be displayed In this case it is convenient to use a different f...

Страница 37: ...ilure message for failed password input In case of failure you will go back to the initial registration screen 6 RF CARD input When RF CARD is selected at System Setting users can be registered by usi...

Страница 38: ...to the initial registration screen 7 Other Registration Methods The previous methods can be freely combined for registration Please refer to the following 1 fingerprint 2 Password 3 RF 4 fingerprint p...

Страница 39: ...utting ID and pressing ENTER the following changeable items will be displayed Please use a directional key and press ENTER to finish 1 Fingerprint change The menu is designed to change registered fing...

Страница 40: ...ing screen appears Please input the same fingerprint again You will get a success message for successful fingerprint input and will get a failure message for failed fingerprint input In case of failur...

Страница 41: ...rint 2 password 3 RF 4 fingerprint password 5 Fingerprint RF 6 Password RF 7 Fingerprint password 8 Fingerprint RF 9 Password RF 10 Fingerprint password RF 3 Authority change It changes the authority...

Страница 42: ...ssword can be changed Please input new password Please input the password again You will get a success message for successful input and will get a failure message for failed input In case of failure y...

Страница 43: ...l input and will get a failure message for failed input In case of failure you will go back to the initial registration screen 3 4 1 3 User Deletion Registered users can be deleted and deleted Please...

Страница 44: ...ction The following message appears for successful deletion 3 4 1 4 Deletion of All Users All users can be deleted at once I N P U T I D A r e Y o u S u r e Y E S N O S u c c e s s D e l e t e A l l 1...

Страница 45: ...there is an option to select fingerprint sensor You can choose the following in the main menu There are the following 7 categories within a sub menu 3 4 2 1 Brightness The first category is sensor br...

Страница 46: ...r 1 N match and when needed only a NITGEN after sales engineer can set the level Please press ENTER to go into a sub menu You can set the security level for 1 1 mode by choosing 1 However it is recomm...

Страница 47: ...47 1 1 M o d e 1 9 5 S u c c e s s...

Страница 48: ...f users to capture the optimal fingerprint image the LFD provides that prevents use of fake fingerprints The initial setting is LFD Please use a directional key and press ENTER to finish C a p t u r e...

Страница 49: ...49 The following message will be displayed when an appropriate function is successfully selected S u c c e s s...

Страница 50: ...he selected time a failure message will be displayed to encourage a re try Please press ENTER to go into a sub menu S e n s o r T i m e o u t 1 2 3 4 5 6 7 The values can vary between 1 30 The default...

Страница 51: ...c input of fingerprint without pressing an Enter key by simply placing a finger on fingerprint sensor A u t o O n C h e c k 1 2 3 4 5 6 7 Please press ENTER to go into a sub menu A u t o O n C h e c k...

Страница 52: ...initiated As such the function is designed to eliminate any inconvenience users may suffer due to long waiting If the function is not enabled 1 N search is conducted for all DB within a terminal 1 N...

Страница 53: ...limit S e t T i m e O u t 2 9 2 S u c c e s s 3 4 2 7 Free Scan Mode 1 1 match only mode It forbide 1 N match and SID match in terminal if the option is set in ON The default value is OFF F r e e S c...

Страница 54: ...for LCD display In case of language Type A you can select Korean English Japanese Chinese Spanish French Thai and Indonesian In case of language Type B you can select Korean English Polish Farsi Malay...

Страница 55: ...55 3 4 3 2 Voice Guidelines V o i c e 1 2 3 4 V o i c e O N O F F S u c c e s s...

Страница 56: ...tone or not when a specific button is pressed 3 4 3 4 Function Key Display It can select the message when you press the function key F1 F4 B e e p 1 2 3 4 B e e p O N O F F S u c c e s s F u n c K e...

Страница 57: ...splay Option F1 KEY F2 KEY F3 KEY F4 KEY Off F1 F2 F3 F4 Mode1 Clock In Clock Out Absense Return Mode2 Check In Check Out F3 F4 3 4 4 System Setting The fourth main menu is system setting You can then...

Страница 58: ...58 When log is on relevant authentication log during user authentication is sent to a server L O G 1 2 3 4 5 6 7 8 L O G O N O F F...

Страница 59: ...authentication Please use a directional button and press ENTER to finish You have three options OFF RF CARD is not used 26bit for low frequency HID card 34bit for high frequency Mifare card R F c a r...

Страница 60: ...ng OFF item number 2 and 3 will disappear from Wiegand menu When you choose to use Wiegand you have to select Facility code for the relevant bit display If RF is set at 26 bits in the previous menu Wi...

Страница 61: ...61 Please set the facility code for 34 bits please refer to the appendix for details about Wiegand output format F a c i l i t y C o d e 1 2 5 5 3 4 b i t 1 2 3 F a c i l i t y C o d e 1 3 2 7 6 7...

Страница 62: ...xpanded T A AC refers to access control mode and T A refers to attendance mode If you decide to use T A mdoe following the message is also displayed to decide Auto T A mode The default value is NO Whe...

Страница 63: ...arched for authentication In NL mode a terminal is connected to network and it requires a server authentication Please refer to Access manager manual for details on server authentication 3 4 4 6 Time...

Страница 64: ...Wiegand output When a terminal is set at normal mode wiegand output is Facility Code and user ID If it is set at reader mode wiegand output is ay values read from a card reader T e r m i n a l M o d e...

Страница 65: ...decide whether to use Time zone or not It Time zone is on the function will be used Please refer to Access manager manual for details on the use of time zone T i m e z o n e M o d e 1 2 3 4 5 6 7 8 T...

Страница 66: ...owing 4 sub menu 3 4 5 1Terminal ID The values for Terminal ID should not be overlapping within one server and a unique number for each terminal is used for network access The values can vary between...

Страница 67: ...3 4 5 2 TCP IP The following is about TCP IP setting There are 5 sub menus out of which 2 may not appear depending on DHCP setting DHCP T C P I P 1 2 3 4 U s e D H C P 1 2 3 4 5 U s e D H C P O N O F...

Страница 68: ...ly set It does not appear if DHCP is ON Subnet Mask Subnet mask is manually set It does not appear if DHCP is ON T e r m i n a l I P 1 2 3 4 5 T e r m i n a l I P 0 0 0 0 s u b n e t m a s k 1 2 3 4 5...

Страница 69: ...rk If the system is used only within Intranet you do not need to input any value for it Server IP Please input Server IP that has an Access Server installed and the value of the IP should be a fixed I...

Страница 70: ...ave strength and weakness When the time is short the terminal status is quickly reflected to a server In turn longer time makes a response slower If the value is too small network connection is on and...

Страница 71: ...71 3 4 5 4 Port Setting Please input connection port number to be used for a server In most cases factor setting values do not change P o r t N u m b e r 1 2 3 4 P o r t N u m b e r 7 3 3 2...

Страница 72: ...ain menu 3 4 6 1 Number of Users It gives information on the number of users currently registered in a terminal There are normal users and master users Currently the system has 123 normal users and 4...

Страница 73: ...73 3 4 6 2 Version Check You can find information on the version of firmware in a terminal The current firmware version is 2 500 00 F W V e r s i o n 1 2 F W V e r s i o n 2 5 0 0 0 0...

Страница 74: ...y testing or site installation 3 4 7 1 DB Format All DB are formatted When format is completed the system goes back to the initial screen F a c t o r y I n i t 1 2 3 4 5 6 7 D B F o r m a t 1 2 3 4 5...

Страница 75: ...stored within a terminal into initial values including user DB option DB log information and logo Therefore the function should be used with an extreme caution F a c t o r y F o r m a t 1 2 3 4 5 F a...

Страница 76: ...e value cannot be change if there is DB 3 4 7 4 Number of Characters in ID The length of ID for a site will be selected As the length of ID is a fixed value for each site the function should be used w...

Страница 77: ...77 3 4 7 5 Reset Terminal Terminals can be reset without disassembling Please choose yes in a confirmation screen to reset a terminal R e s e t T e r m 1 2 3 4 5 A r e Y o u S u r e Y E S N O...

Страница 78: ...d set it again with a valid ID 1 255 If the number of user ID characters in a server and a terminal is not the same please set the same number of characters for both IDs If the number of registered us...

Страница 79: ...al ID conflicts please change the terminal ID into an unregistered one When MAC Address is not consistent please contact the customer service center 0 0 4 F P E R R 0 0 5 T E R I D C O N F LICT 0 0 6...

Страница 80: ...2 FPGA Initialization Failure Rebooting or A S 003 LCD Initialization Failure To check LCD module connection or A S 004 RTC Initialization Failure A S 005 Optic module Error To check Optic module conn...

Страница 81: ...vice Type User Guideline B level Device home communication device The device is designed for home users and can be used for all locations including residential areas as it is registered as a qualified...

Страница 82: ...82 Appendix 4 Wiegand Protocol Format 1 Wiegand Input 26 Bit P 8 Bit site code 16 Bit card number P LSB MSB 34 Bit P 16 Bit site code 16 Bit card number P LSB MSB...

Страница 83: ...ty Even number 1 Terminal mode Access Controller 26 Bit P 8 Bit facility code 16 Bit user ID P Even Parity Odd Parity LSB MSB 34 Bit P 16 Bit facility code 16 Bit user ID P Even Parity Odd Parity LSB...

Страница 84: ...essage In this case the emergency will be cancelled when the door is checked by a system manager who enters into the menu in a terminal Please check the following if the emergency message continuously...

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