28
29
Troubleshooting
Troubleshooting
Troubleshooting
Wii Remote Plus lights blink, but don’t stay lit
(remote does not sync)
• Review the Sensor Bar setup instructions in this manual to ensure proper placement.
• Make sure batteries are not depleted.
• Try resetting the Wii Remote Plus - remove the batteries, wait one minute,
then replace the batteries. Wait a few seconds, and then try synchronizing
the remote again.
• If you are unable to re-sync the remote, try the following procedure:
1. Turn off the power of the Wii mini console.
2. Unplug the power cord from the wall outlet for a few seconds, then plug it back
in again.
3. Turn on the power of the Wii mini console.
4. Synchronize your Wii Remote Plus controllers using the procedure on
pages 19–22.
Wii Remote Plus or controller accessory buttons stick
Clean sticking buttons using the following procedure:
1. For the Wii Remote Plus, remove batteries and disconnect any accessories
before cleaning.
2. Use an unused toothbrush and hot tap water.
Do not use boiling water,
soap or detergent
.
3. Dip the toothbrush in hot water and shake off excess amount. Lightly scrub
sticking buttons, working the bristles around sides of buttons and into cracks.
4. Dry controller with soft cloth or towel and let air dry for at least 2 hours.
5. Test buttons and repeat procedure if necessary.
Do not submerge in,
or pour any type of liquid onto a controller or accessory
.
Wii Remote Plus doesn’t properly respond to player
motion
(erratic hand cursor, can’t swing bat, can’t bowl, etc.)
• If the lights on your remote blink, but do not stay lit, see the first troubleshooting
step on this page, at left.
• Review the Sensor Bar setup instructions in this manual to ensure proper
placement.
• Make sure no objects are blocking the signals between the Sensor Bar, the Wii
mini console, and the Wii Remote Plus.
• Make sure batteries are not depleted.
• Check and adjust the Sensor Bar sensitivity if necessary. (See the e-manual.)
The following conditions can interfere with the operation of the remote:
1. Using the remote too close or too far from the Sensor Bar. The optimal distance is
between 3 and 10 feet.
2. Bright light sources, including sunlight, behind or near the TV, shining towards
the remote or reflecting off the TV screen.
3. Highly reflective surfaces near the sensor bar.
4. Sources of infrared light in the gameplay area such as electric, propane or
kerosene heaters, flames from fireplaces or candles, and stoves or other sources of
heat.
5. Radio frequency interference may cause the Wii Remote Plus to work erratically.
Check for and move or turn off wireless devices such as cordless phones,
wireless computer keyboards or mice or other similar devices.
If you think any of these conditions are affecting the operation of the remote, try
removing or reducing the source of interference.
When playing a game that includes Wii MotionPlus
features, the Wii Remote Plus operates erratically
or unexpectedly.
• The Wii Remote Plus may need to be recalibrated due to the following:
1. Changing batteries in the Wii Remote Plus during gameplay.
2. Moving Wii MotionPlus from a cold environment into a warm environment.
To recalibrate the Wii Remote Plus, place it on a flat horizontal surface with the buttons
facing down. Wait for a few seconds and check the operation. Also, review the instruc-
tion manual for the game you are playing for more information.
NOTE:
This procedure must be done during gameplay.
If your Wii system still does not operate correctly after trying
the troubleshooting steps, DO NOT return the console to
the store. Visit support.nintendo.com for assistance and
additional troubleshooting and repair options or call
1-800-255-3700.
