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www.ninjakitchen.com
Troubleshooting Guide
PROBLEM
POSSIBLE SOLUTION
“Err” Appears on the
Display Screen
This occurs when power to the unit is interrupted or if the unit is plugged in and the
function dial is not in the “OFF” position.
Turn the function dial to “OFF” and then turn dial to desired cooking mode.
If the unit displays “Err” for a prolonged period of time due to power failure, dispose of
the food for health and safety reasons.
Call Customer Service at 1-877-646-5288.
“E01” Appears on the
Display Screen
Cooking pot is not inside the cooking system housing. Insert the cooking pot.
“E02” or “E03” Appears
On The LED Display
Ninja
®
4-in-1 Cooking System is not functioning.
Please contact customer service at
1-877-646-5288
.
1
Cooking times may vary based on the selected temperature, the current temperature of the cooking pot and the
temperature of the ingredients.
2
Always use nonstick utensils in the cooking pot. Metal utensils may damage the non-stick coating.
3
For even browning, make sure that the food is in an even layer on the bottom of the cooking pot or roasting/steaming rack.
4
Cooking time and temperature can be adjusted at any time during the cooking cycle in Slow Cook and Oven. Press the
Time/Oven Temp button and turn the Adjustment Dial to adjust.
5
Cooked foods may not brown or crisp on top as much as in a conventional oven. Instead foods will brown on the bottom
and crisp on the bottom and sides.
6
If you do not manually set a temperature and time, the unit will automatically start at the preset temperature and time.
7
Multiple modes may be required to cook recipes. To change modes during cooking cycles, simply turn the Function Dial to
select the new desired mode. Once the new mode is selected, begin the programming process.
8
If the cooking pot is removed during the cooking cycle and then placed back into the unit, the cooking process will continue
as though it was not interrupted.
9
For best results, remove foods immediately after the cook time is complete to avoid overcooking.
10 Use oven mitts or tongs when removing food. The pot is HOT.
11
For smaller foods that might not sit evenly on the rack, we recommend steaming in a parchment or foil pouch.
NOTE
: If using foil, increase cooking time by 50% of what is recommended.
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When adding heavier foods like corn on the cob to the steaming rack, pleace them on the middle of the rack and work your
way to the edges.
13
When steaming delicate food like dumplings or tamales, it is best to add ingredients before preheating.
14
Always use caution when removing lid
. It is best to remove the lid tilting away from you.
Hints & Tips:
