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14
Symptom Possible
cause
Action
No power
Not connected / Faulty socket
Check connection to wall socket and
socket switch. Try in another wall socket
On / Off switch not on
Press On / Off switch which will illuminate
when on
Fuse blown
Replace fuse with approved 13A fuse
Unknown Call
for
service
No steam
Steam Control turned down fully
clockwise
Turn the control to half way
Steamer not ready
Wait for the “Ready to steam” light to
illuminate
Clean water tank is low (beeping
sound& "refill" light is lit)
Pour water into the clean water tank until
the beeper stops. The steam handle will
work again.
Unknown Call
for
service
No steam, Just water
Steamer not ready
Wait for the "Ready to steam " light to
illuminate
Boiler at pressure and not
heating(temperature less than 110ºC)
Hold the steam switch on for
approximately one minute, ever if just
water is coming out. This will result in the
heater coming back on
Unknown Call
for
service
Steam Leaking from front
socket
“O” Rings split
Change and re grease “O” Rings. To
avoid this happening ensure “o” rings are
grease before every use.
“O” rings worn
Change and re grease “O” Rings. To
avoid this happening ensure “o” rings are
grease before every use.
Vacuum power low
Vacuum operation has been selected
on the machine
Operate any of the handle controls,
which will reset the motor power to full.
Continue vacuuming
High pitch motor noise
Switch the machine off and empty the
collection tank. Refill the collection tank
with clean water to the mark and
recommence work.
Unknown Call
for
service
No detergent
Solution tank empty
Pour cleaning solution diluted in
accordance with the manufacturers
instructions into the solution tank.
Unknown Call
for
service
Trouble Shooting
