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If the camera fails to function as expected, check the list of common problems below before
consulting your retailer or Nikon-authorized service representative.
Power, Display, Settings Issues
Troubleshooting
Problem
Cause/Solution
A
The camera is on but does
not respond.
Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert
the battery or batteries or, if you are using an AC
adapter, disconnect and reconnect the AC adapter.
Note that although any data currently being recorded
will be lost, data that have already been recorded will
not be affected by removing or disconnecting the
power source.
Battery inserted in the
camera cannot be charged.
•
Confirm all connections.
•
When connected to a computer, the camera may
not charge for any of the reasons described below.
-
Off
is selected for
Charge by computer
in the
setup menu.
- Battery charging stops if the camera is turned off.
- Battery charging is not possible if the camera’s
display language and date and time have not
been set, or the date and time were reset after
the camera’s clock battery was exhausted. Use
the Charging AC Adapter to charge the battery.
- Battery charging may stop if the computer is in
sleep mode.
- Depending upon the computer specifications,
settings, and status, battery charging may not be
possible.
–
–
Camera cannot be turned
on.
The battery is exhausted.
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