32
FAQ
My watch displays the incorrect time after it has been powe-
red off and on again
Once the watch has powered off (either by you or from lack of
charge) it will need to be resynchronized to your phone.
My watch won’t connect to the application on my phone
Make sure you have successfully paired the watch with your mobile
phone. Hold both the watch and your phone close together when
pairing. Don‘t forget to turn on the Bluetooth on your mobile phone.
Once paired, the Bluetooth range is 10 meters between the phone
and the watch, meaning you should keep the watch and your phone
close at all times.
My watch does not show notifications for incoming calls,
SMS, etc.
It is necessary to allow notifications within the FitcloudPro applicati-
on. It is also necessary to allow the FitcloudPro application to have
access to the notifications in the settings of your mobile phone and
allow the application within the correct RAM memory of the phone.
