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www.hysecurity.com
SLIDESMART CNX 15 BASIC MANUAL
MX4779 REV. A ©2019
FIRMWARE UPDATES AND DEBUG DATA
Download the firmware to a USB drive:
1. Go to https://hysecurity.com/technical-support/
operator-software/ for the correct operator type
and login or register.
2.
Download the latest firmware.
3. Connect a USB drive to your computer.
Note: FAT32 is the preferred file system for USB
drives used for CNX firmware updates.
4.
Navigate to the folder with the firmware zip file.
5.
Right click on the zip file, click Extract All, click
Browse, select the USB drive, click Select Folder,
and wait for the files to finish extracting.
6. Safely disconnect the USB drive.
Install the firmware:
1. Move the gate to the open position to allow free
flow of traffic. The SmartCNX Controller ignores
all inputs and outputs during the firmware
update.
2. Plug the USB drive into the USB port on the
SmartCNX Controller (Figure 38).
3.
Press SELECT when USB OPTIONS MENU
appears.
4.
Press the UP or DOWN arrow to LOAD SW and
press SELECT.
5.
Press the UP or DOWN arrow to YES and press
SELECT.
6.
The display shows LOADING SW while the
firmware loads. It could take up to 10 minutes to
load the firmware.
NOTICE
Do not shut off power. Do not remove the
USB or HSP1 communication cable during
download. This can cause SmartCNX Controller
communication to stop and requires a SmartCNX
Controller replacement.
7.
The display shows COMPLETE and the controller
beeps once when software loading ends.
8. Remove the USB drive.
SAVE LOG allows for download of fault log to USB.
CAPTURE DEBUG collects useful troubleshooting
data when cycling the operator. Data is written to
USB as long as USB remains plugged in.
Figure 38. USB Port
U
S
B
USB
OPTIONS MENU
SAVE LOG
LOAD SW
CLR EVENT LOG
0 (OFF)
1 (ON)
0 (NO)
1 (YES)
0 (NO)
1 (YES)
CAPTURE DEBUG
0 (OFF)
1 (ON)
†
†
†
†
†
= Indicates default