TROUBLESHOOTING GUIDE
WARNING
Do not place toilet bowl cleaner tablets in the bottom of the toilet tank. The use of these tablets in this
manner may cause the bowl to clog.
Possible Cause:
Corrective Action:
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Corrective Action:
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Possible Cause:
Corrective Action:
Water supply is blocked.
Shut off water supply, disconnect supply and check water supply valve opening.
(Valve is located on wall or floor).
Water level is too low in dump bucket.
Adjust water level in dump bucket by turning black screw on top of float at counterclockwise to raise
the level. Water level must be on the water line mark. Refer to installation instructions (Step 9) to adjust
water level.
Water level in bowl is too low.
Check the refill reservoir inside bottom of tank to ensure the drain hole is open.
Water supply valve is partially closed.
Open supply valve.
Partially clogged trapway or drain.
Clear passage with plunger or an auger. If you are unable to clear blockage, please contact a plumber.
Outlet is partially blocked by wax gasket.
Lift toilet and replace wax ring gasket.
Water inlet screen is clogged.
Shut off water supply valve. Remove water inlet filter screen from inside of the bottom of supply pipe
assembly. Attach water supply tube and turn water supply valve on.
Water level in dump bucket is too high.
Refer to installation instructions (Step 9) to adjust the water lever.
Sand or debris lodged in the valve.
Shut off water supply valve; remove front cap from the Fluidmaster
TM
valve by turning counterclockwise;
turn water supply on very slowly and flush out the line.
Fill valve disk shut-off may need to be replaced.
Shut off water supply; remove the front cap from the Fluidmaster
TM
valve and replace the rubber seal disk.
PROBLEM:
POOR OR SLUGGISH FLUSH
PROBLEM:
FILL VALVE DOES NOT SHUT OFF
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