Please Recycle
Problem
Possible Issue
Solution
The Keyboard does not respond.
The Keyboard may need charging.
Charge the device for at least 15 minutes.
The unit may be turned off.
Check the power switch.
The Keyboard cannot establish a
The receiver may not be inserted correctly.
Disconnect and reconnect the receiver to the
connection to the receiver.
USB port.
Possible interference with another
Try another USB port.
wireless device.
Some letters do not show up
The device may not be within the optimal
Move the unit closer to the receiver.
when typed.
range of the receiver.
The mouse pointer moves
The device may not be within the optimal
Move the unit closer to the receiver.
erratically, or is unresponsive.
range of the receiver.
There may be dust or oil on the touchpad.
Clean the touchpad with a damp cloth.
The unit does not charge.
The USB port may not be active.
Try a known working USB port.
The USB cable may be damaged or defective. Try a known working USB cable.
MAINTENANCE
• Do not attempt to disassemble the device or replace the internal battery. Doing so will void your warranty.
• If the keyboard is not used for a long period of time, the battery will lose some of its charge. Please charge the battery before using it.
• Please use only a standard USB cable to charge your keyboard. USB chargers may overcharge the internal battery, shortening
its lifespan.
• Do not expose the device to extreme temperatures. Extreme temperatures will shorten the battery’s lifespan.
• Use only a damp cloth with mild detergent to clean the device. Solvents and other cleaning agents may cause damage to the device.
TROUBLESHOOTING
INDUSTRY CANADA RSS 210 NOTICE: CLASS B LIMITS WITH INTERFERENCE STATEMENT
This equipment complies with the limits of a Class B digital device as specified in Industry Canada Regulations.
These limits provide reasonable protection against radio and TV interference in residential areas. However, this device might cause radio or TV interference even when it is operating
properly.
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference including interference that may cause undesired operation of the device.
To eliminate the interference, you can try one or more of the following:
• Reorient or relocate the receiving antenna.
• Move your device away from the receiver.
• Connect your device to an outlet that is on a different electrical circuit from
the receiver.
This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital apparatus. IC: 255A-8007322A
The Source warrants that this product will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Within
this period, simply take the product and your proof of purchase to any The Source store or participating dealer and the product will be replaced (where
available) without charge. Any product which has been subject to misuse or accidental damage is excluded from this warranty.
This warranty is only applicable to a product purchased through The Source company-owned stores or participating dealers in Canada where the warranty
is included with the product. While this warranty does not confer any legal rights other than those set out above, you may have additional statutory rights
which will vary under the laws of the various countries, states, provinces and other governmental entities in which The Source operates. This warranty is
subject to all statutory rights you may have in Canada.
THE SOURCE – WARRANTY
© 2015 The Source
All rights reserved.
Imported by:
The Source,
Barrie, Ontario, Canada, L4M 4W5
Manufactured in China
For product support please visit
www.thesource.ca
