DIALING AND ANSWERING
To make an outside call:
• Press
“
NewCall
” softkey or lift handset
• Dial
“
9
” and the number
• Press
“
Dial
” softkey
To make an internal call:
• Press
“
NewCall
” softkey or lift handset
• Dial
extension
• Press
“
Dial
” softkey
To answer a call on your primary line:
• Lift
handset
To end a call:
• Press
“
EndCall
” softkey or hang up handset
VIEWING AND DIALING CALLS
To redial the last number dialed
• Press
“
Redial
”
To view missed, received or placed call history:
• Press
“
” (Menu) button
•
Then select “
Directories
”
•
Scroll to desired history option
“
Missed Calls
”, “
Placed Calls
”, or “
Received Calls
”
To dial a number in a call log
•
Scroll to a listing in the call log, edit the number if
necessary, and go off-hook
To edit a number in a call log
•
Highlight desired number
• Press
“
EditDial
” softkey
To dial from a corporate directory
• Press
“
” (Menu) button
•
Then select “
Directories
”
• Go
to
“
Directory Services
” then “
Corporate Directory
”
•
To search, use your keypad to enter the first few letters
• Press
“
Submi
t”
•
To dial, scroll to it, and go off-hook
To place a call while another call is active
•
Press the "
" (Hold) button
• Press
“
NewCall
” softkey
• Dial
new
number
Remove a call from hold
•
Scroll to the call you want to resume and press the "
"
(Hold) button
Answer a call while another call is active
• Press
“
Answer
” soft key
•
The active call is put on hold automatically
HOLD
To place a call on hold:
•
Make sure the call you want to be placed on hold is selected
• Press
"
" (Hold) button
To reconnect with the call:
• Press
“
” button
VOICEMAIL
To retrieve new voice mail messages:
• Press
“
Msgs
” softkey
TRANSFER
To transfer a call to another extension:
• Press
"
Trnsfer
" softkey
•
At dial tone, dial other extension
•
Announce the call
• Press
“
Trnsfer
” softkey
To retrieve the call if no one answers:
• Press
"
EndCall
” softkey
• Press
"
Resume
” softkey
To transfer a call directly to a colleague’s voicemail box:
• Press
"
Trnsfer
" softkey
•
Press "*" key
• Enter
extension
number
• Press
"
Trnsfer
" softkey
To Transfer two current calls to each other (“direct transfer”)
•
Select the first call
•
Then select the second cal
•
From one of the selected calls, press the “
More
” softkey
then “
DirTrf
r”
•
If you want to stay on the line with the callers, use “
Join
” to
create a conference call instead
FORWARDING
To forward calls to another extension:
•
At idle phone, press “
CFwdALL
” softkey
•
Dial the destination extension
To forward calls to a target phone number:
•
At idle phone, press “
CFwdALL
” softkey
• Dial
“
9
” plus the phone number
To cancel forwarding:
• Press
“
CFwdALL
” softkey
FORWARD TO VOICEMAIL
(DO NOT DISTURB)
To forward all calls directly to voicemail:
•
At idle phone, press “
CFwdALL
” softkey
•
Press “Messages” softkey
To cancel forwarding:
• Press
“
CFwdALL
” softkey
CONFERENCE
To conference up to 6 parties:
•
During a connected call
• Press
“
More
” softkey
• Press
“
Confrn
” softkey
•
At the dial tone, dial another extension or number
•
Announce the call
• Press
“
Confrn
” key to join all parties
If a party doesn’t answer or doesn’t want to join:
• Press
“
EndCall
” softkey
• Press
“
Resume
” softkey
To remove yourself from the conference:
•
hang up or
• Press
“
EndCall
” softkey
To view a list of conference participants
• Press
“
ConfList
” softkey
RING TYPE
To choose a ring type:
• Press
“
” (Menu) button
• Select
“
Settings
” then “
Ringtype
”
•
Scroll through ring type options
• Press
“
Play
” softkey to sample ring
• Press
“
Select
” softkey to make choice
• Press
“
OK
” softkey
CONTRAST
To adjust the display contrast:
• Press
“
” (Menu) button
• Select
“
Settings
”
•
Scroll to “
Contrast
” or “
Brightness
”
• Press
“
Select
” softkey
• Press
"
▲▼
" softkeys to adjust contrast
• Press
“
OK
” softkey
VOLUME
To adjust the handset, speaker, or headset volume:
•
During a call, press
“
”
button
• Press
“
Save
” softkey
To adjust the ringer volume:
•
At an idle phone, press “
”
button
• Press
“
Save
” softkey
