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TROUBLESHOOTING:
5.
The GPS need 10-200 seconds to locate the position, when the GSM
signal is weak or the network is very busy, the SMS maybe delay to send
by the GSM network, this is normal.
6.
The tracking data on our server will keep 6-12 months, the old data will
be deleted.
7.
The tracker auto power off: please confirm the tracker power supply is
well connected to car battery and the power fuse is well.
8.
After power on the tracker, the tracker GREEN LED keep on, and it has
no response, and no ring, please confirm the SIM card has been installed
properly, the SIM card PIN code is disable, and the SIM card has enough
charge, and the mobile phone can work well in that place. If the tracker
work well the Green LED will flash once or third times every 4 seconds
(First power on, recharging the battery will delay the first locating 5-30
minutes).
9.
If the tracker can not upload location to website, please confirm the
SIM card has GPRS function, and confirm the APN or GPRS username &
password is right (Send SMS “CHECK*12345678” to check auto configure,
and call the mobile phone hot line to confirm the right APN & GPRS). if the
tracker do not move, the tracker will not upload tracking, try to move the
tracker in the open air (Indoor room can not receive GPS signal) .
10.
If the tracker can not send back information by SMS, please confirm the
SIM card has enough money, and has ID caller display function and SMS
service function, and please read the SMS information of the tracker
sending back, and check the instruction & password is right or not.
11.
When call the tracker, it has ringing, but it will not hang up the calling,
please check the tracker has set the authorized phone number, use the
authorized phone number or delete the authorized phone number or
make the tracker back to factory setting.
12.
After go out the under ground park, the GSM and GPS module will take
a few minutes to receive signal and re-locate, some tracking maybe lost,
this is normal.
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