13
Q9
: Why is my video not in
1080
p in my video calling application?
A
: Check the video output settings in your video capture software, these may be set to
a lower capture format. There are various constraints on the system that could impede
the ability to attain a
1080
p video calling session. They center around processing power
(i.e. CPU speed) and available network bandwidth. In all cases, review the requirements
from the video calling application. They will guide as to the system performance required
as well as the necessary bandwidth.
Click
Join with Computer Audio
to finish testing and join the meeting.
HD Webcam
Q10
: Why is there flickering or banding on the video feed when I use the webcam?
A:
This might be due to lighting inconsistencies in your room. To resolve this, open the
video control panel on your video capture software and change the frequency response
rate to either
50
Hz or
60
Hz, depending on your region.
The camera defaults to indoor mode. Please do not aim the camera at the light source
directly.
Q11
: Does my webcam support the Linux Operating System?
