Nexgrill warrants to the original consumer-purchaser only that this product
(Model #820-0015)
shall be free from defects in workmanship and
materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of
purchase. The manufacturer reserves the right to require photographic evidence of damage, or that defective parts be returned, postage
and or freight pre-paid by the consumer, for review and examination.
•
MAIN BURNERS:
3 year
LlMlTED
warranty against perforation.
•
FLAME TAMERS:
2 year
LlMlTED
warranty against perforation.
•
COOKING GRIDS:
3 Year
LIMITED
warranty;
does not cover dropping, chipping, scratching, or surface damage.
•
STAINLESS STEEL PARTS
: 3 Year
LIMITED
warranty against perforation;
does not cover cosmetic issues like surface corrosion,
scratches and rust.
•
ALL OTHER PARTS:
1 Year
LIMITED
warranty (Includes, but not limited to, valves, frame, housing, cart, control panel, igniter, regulator,
hoses)
*Does not cover chipping, scratching, cracking surface corrosion, scratches or rust.
Upon consumer supplying proof of purchase as provided herein, Manufacturer will repair or replace the parts which are proven defective
during the applicable warranty period. Parts required to complete such repair or replacement shall be free of charge to you except for
shipping costs, as long as the purchaser is within the warranty period from the original date of purchase. The original consumer-purchaser
will be responsible for all shipping charges of parts replaced under the terms of this limited warranty. This limited warranty is applicable in
the United States only, is only available to the original owner of the product and is
not transferable
. Manufacturer requires reasonable proof
of your date of purchase. Therefore, you should retain your sales receipt and/or invoice. If the unit was received as a gift, please ask the gift-
giver to send in the receipt on your behalf, to the below address. Defective or missing parts subject to this limited warranty will not be
replaced without registration or proof of purchase. This limited warranty applies to the functionality of the product ONLY and does not cover
cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and chemical cleaners or any tools used in the
assembly or installation of the appliance, surface rust, or the discoloration of stainless steel surfaces. Surface rust, corrosion, or powder
paint chipping on metal parts that does not affect the structural integrity of the product is not considered a defect in workmanship or material
and is not covered by this warranty. This limited warranty will not reimburse you for the cost of any inconvenience, food, personal injury or
property damage. If an original replacement part is not available, a comparable replacement part will be sent. You will be responsible for all
shipping charges of parts replaced under the terms of this limited warranty.
ITEMS MANUFACTURER WILL NOT PAY FOR:
•Service calls to your home.
•Repairs when your product is used for other than normal, single-family household or residential use.
•Damage resulting from accident, alteration, misuse, lack of maintenance/cleaning, abuse, fire, flood, acts of God, improper installation, and
installation not in accordance with electrical or plumbing codes or use of products not approved by the manufacturer.
Limited Warranty (Model # 820-0015)
15
installation not in accordance with electrical or plumbing codes or use of products not approved by the manufacturer.
•Any food loss due to product failures.
•Replacement parts or repair labor costs for units operated outside the United States or Canada.
•Pickup and delivery of your product.
•Postage fees or photo processing fees for photos sent in as documentation.
•Repairs to parts or systems resulting from unauthorized modifications made to the product.
•The removal and/or reinstallation of your product.
•Shipping cost, standard or expedited, for warranty/non warranty and replacement parts.
DISCLAIMER OF IMPLIED WARRANTIES; LlMlTATlON OF REMEDIES
Repair or replacement of defective parts is your exclusive remedy
under the terms of this limited warranty. Manufacturer will not be
responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied
warranty, or for failure or damage resulting from acts of God, improper care and maintenance, grease fire, accident, alteration, replacement
of parts by anyone other than Manufacturer, misuse, transportation, commercial use, abuse, hostile environments (inclement weather, acts
of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.
THlS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE
SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY MANUFACTURER EXCEPT TO THE EXTENT SET
FORTH IN THlS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE,
INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY
LIMITED IN DURATION TO THE DURATION OF THlS LIMITED WARRANTY.
Neither dealers nor the retail establishment selling this product has any authority to make any additional warranties or to promise remedies in
addition to or inconsistent with those stated above. Manufacturer's maximum liability, in any event, shall not exceed the documented
purchase price of the product paid by the original consumer. This warranty only applies to units purchased from an authorized retailer and or
re-seller. NOTE: Some states do not allow an exclusion or limitation of incidental or consequential damages, so some of the above
limitations or exclusions may not apply to you; this limited warranty gives you specific legal rights as set for herein. You may also have other
rights which vary from state to state.
If you wish to obtain performance of any obligation under this limited warranty, you should write to:
Nexgrill Customer Relations
5270 Edison Ave.
Chino, CA 91710
All consumer returns, parts orders, general questions, and troubleshooting
assistance can be acquired by calling 1-866-984-7455 .
