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Technical Support

NexAira provides free technical support for customers worldwide for the
warranty period of one year on this product.

NexAiraTechnical Support:
Phone Support: (888)-377-8239
Monday through Friday 8:00am - 5:00pm EST
Web Support: http://www.nexaira.com/customer-support

When contacting technical support, please provide the following information:

NOTE:

All numbers referenced below can be found on the bottom of the router.

Model number or product name. This is the ten-digit “TX” number.
Serial number of the unit.
Date code
Firmware version
Defaulted IP

NOTE:

The firmware version can be found by logging into the router and viewing

the status page.

Technical Specifications

Wireless

Standard

IEEE 802.11b/g Turbo

Data Rate

54, 48, 36, 24, 18, 12, 9, and 6 Mbps per channel, Auto Fall-Back

Frequency

2.4 – 2.462 GHz, CCK

Range Coverage

Tx/Rx power 18dbm/Per Cell indoors approx. 35-100 meters; outdoors up

to 100-300 meters

# of Channels

1-11 for N. America (FCC);1-11 for Canada (DOC) 1-13 Europe (Except

Spain and France) (ETSI) 1-14 Japan (TELEC);

Security

64-bit and 128-bit WEP Encryption; WPA encryption

Antenna

3dB Detachable Antenna

Firewall

IP Filtering NAT (Network Address Translation) with VPN Pass through

MAC Filtering

Supported WAN type 3G, Static IP, Dynamic IP, PPPoE,PPTP,L2TP

Connection Scheme

Connect-on-demand, Auto-Disconnect

NAT function

Class C ;One-to-Many; Max 253 Users; Virtual Server; DMZ Host

VPN

PPTP, L2TP and IPSec Pass Through

Config.& Management Web-Based IE, Nevigator browser and SNMP

DHCP Server and Client

Working Environment

Temperature: 0~40

o

C, Humidity 10%~90% non-condensing

OS supported

Windows 95/98/ME/NT/2000/XP; Linux, MAC

Power

Switching 5V 3.0A

Standards

IEEE 802.11b/g IEEE 802.3 IEEE 802.3u

3G Access

1*PC card Type II Slot 1*USB port

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© NexAira Inc. 2009

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Содержание NexConnect

Страница 1: ...Iconic Intuitive Interactive 3G 4G Enabled Broadband Router NexConnect With XtremeSpeed WAN Optimization POWERED BY NEXWARE User Manual ...

Страница 2: ...nt has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against radio interference in a commercial environment This equipment can generate use and radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual may cause harmful...

Страница 3: ... Wizard 9 Basic Settings 12 Admin Password 12 Wi Fi Settings 12 Interfaces 13 Network Traffic 15 Logout 15 ToolBox 16 System Log 16 Kernel Log 16 Flash Firmware 17 Backup Restore 17 Reset to Defaults 18 Reboot 18 License Agreement 18 Advanced Settings 19 DHCP 19 Dynamic DNS 20 QoS Quality of Service 21 SNMP Simple Network Management Protocol 22 Security Settings 23 Remote Admin 23 Routing Settings...

Страница 4: ...Table of Contents Troubleshooting 28 Technical Support 32 Technical Specifications 32 Glossary of Definitions 33 iii ...

Страница 5: ...of up to 54Mbps Backwards compatible with the 802 11b IEEE standard to provide a wireless data rate of up to 11Mbps Operates in the 2 4GHz frequency range Supports NAT with VPN pass through DHCP server enables all networked computers to automatically receive IP addresses Access Control for managing users on the network User friendly configuration and diagnostic utilities Supports special applicati...

Страница 6: ...oid the warranty for this product System Requirements Compatible 16 bit or 32 bit PCMCIA or USB 3G 4G modem card with activated service NOTE Subject to terms available from your carrier Computer with Windows 2000 XP Vista Macintosh or Linux based operating system with an integrated Ethernet adapter or Wireless Wi Fi 802 11 G interface Internet Explorer Version 6 0 and above and Firefox 3 0 and abo...

Страница 7: ... Power Receptor Compatible with included 5V 3 0A adapter Reset Button Resets the Router to factory default settings USB Port Allows connection with a 3G USB modem 3G LED Blinks green when 3G is connected LAN LED Lights up green when a local Ethernet cable is connected and blinks to indicate activity Wi Fi LED Lights blink green when a connection to the Wi Fi is available WAN LED Lights up green wh...

Страница 8: ...rnet Protocol automatic Wi Fi Devices Enabled Channel 5 2 4GHz Local Network Network Name NexWare Mode Provide Access Point Encryption WPA PSK Key password DHCP Server Enabled First leased address 100 Number of leased 151 Leasetime 12h Static Leases none Dynamic DNS disabled Port Forwarding none Quality of Service QoS Enabled Routes Static IPv4 none System Hostname NexWare Timezone UTC 4 NexAira I...

Страница 9: ...netrable stone or concrete So for best reception place your router centrally to the rooms in which you expect to use WLAN the most Each wall or ceiling can reduce the NexAira 3G 4G Wireless Broadband Router s range by as much as 90 feet 27 meters NOTE The same considerations apply to your carrier s 3G 4G broadband carrier s connection 2 Keep your product away from electrical devices such as microw...

Страница 10: ...lot b c 2 ii Ethernet connection a Insert one end of an Ethernet cable into the LAN Port on the back panel of the router Insert the other end into an available Ethernet port of the network adapter in the computer that will be used to configure the unit b LAN LED should be on when connected If not check the connection between the router and computer NOTE The NexAira 3G 4G Wireless Broadband Router ...

Страница 11: ...er surges and or outages At a minimum a surge protector should always be used to protect the equipment from being damaged by electrical spikes and transients Wi Fi Connection If you are connecting wirelessly to the NexAira 3G 4G Wireless Broadband Router you must ensure that the security settings on the connecting PC are the same as those on the router By default the router broadcasts a secure WiF...

Страница 12: ...er s LAN port by an Ethernet cable 2 Enter the IP address of the NexAira Wireless Broadband Router in the URL line of your web browser http 192 168 1 1 NOTE If you have changed the router s default IP address enter that address instead of the one above 3 Type admin in the Password field If you have changed the password enter the new one in this field NOTE Default Username is root 4 Click Login but...

Страница 13: ...equired to complete the setup of your compatible 3G 4G data card b If your ISP requires additional information to connect to their network please refer to their documentation for APN PIN Code Username and Password All data entry fields may not be required to connect to your ISP s network B WAN Internet connection a During the boot up process of the router if your wide area network WAN Ethernet cab...

Страница 14: ... Change the Network Name ESSID to whatever name you wish to be broadcasted Hiding the ESSID does not disable the WiFi signal and should not be thought of as security setting Hiding the ESSID only eliminates the name from being broadcasted Select the router s wireless operation mode Provide Independent or Join The default setting is Provide Access Point Change encryption type as necessary Some wire...

Страница 15: ...his setting be changed This setting controls the require Key or password to access your wireless signal Select Next to retain any changes and move to the Completion page and select Finish Congratulations you are finished 11 NexAira Inc 2009 ...

Страница 16: ... access the broadcasted Wi Fi signal Disable only if you do not want anyone accessing the router wirelessly Change channel if other wireless devices are interfering with the router Change the Network Name ESSID to whatever name you wish to be broadcasted Select the router s wireless operation mode Provide Independent or Join The default setting is Provide Access Point Change encryption type as nec...

Страница 17: ...rovide normal Access Point mode or WDS BSSID Your router supports up to four WDS clients Enter the BSSID MAC address listed on the bottom label of the router also listed under LAN on the Interfaces page of the other devices to be connected to via WDS Interfaces Here you can review datacard WAN and LAN status as well as change Local Network Datacard and WAN Ethernet settings The IP address is the a...

Страница 18: ...does not supply a valid server address Enable or disable the router s ability to access the Internet through a datacard Select Service type UMTS GPRS CDMA default or EV DO Insert Access Point APN PIN code Username and Password as indicated by your 3G 4G wireless provider Enable or disable the router s ability to connect to the internet through a WAN Ethernet connection Note After any changes selec...

Страница 19: ...c status screen shows current traffic status of active interfaces such as the LAN the connected Datacard and the WAN Logout Here you will be logged out of administrative mode You will be returned to the login screen 15 NexAira Inc 2009 ...

Страница 20: ...Tool Box System Log View System Log file Kernel Log View Kernel Log file 16 NexAira Inc 2009 ...

Страница 21: ...lash Firmware to flash selected firmware file o Router will upload selected file flash the new firmware and reboot to the login screen upon completion Backup Settings Create a backup file of current settings to a selected location Restore Select a previously saved backup file by browsing to the file location and then clicking Restore backup 17 NexAira Inc 2009 ...

Страница 22: ...Defaults This feature will reset the router to factory defaults Reboot This feature will Reboot the router License Agreement This feature will provide you with the NexAira licensing agreement 18 NexAira Inc 2009 ...

Страница 23: ...es and assign Static DHCP Leases to other devices Change first available lease number Change the total number of leases available Change the duration of an active lease h hours Assign Static DHCP leases to other devices Note After any changes select Save to retain System will refresh following Save 19 NexAira Inc 2009 ...

Страница 24: ...ext to Enable Next enter the appropriate information about your Dynamic DNS Server You have to define Service Hostname Username Password Additional controls of the Dynamic DNS server include Check for changed IP every Enter numeric value Check Time unit Select a unit of time from the list Force update every Enter numeric value Force Time unit Select a unit of time from the list Add additional entr...

Страница 25: ...er the Datacard or WAN connections Prioritization This section allows for the following choices Set Priority Low normal express or priority Source address Select from detected sources Target Address Select detected targets Service Select Service option P2P Select Pier to Pier protocol Protocol Select internet protocol Ports Enter ports Note After any changes select Save to retain System will refre...

Страница 26: ...ature TCP Port Specify the TCP port you would like the SNMP server to listen on The default is 161 UDP Port Specify the UDP port you would like the SNMP server to listen on The default is 161 Community Name Specify the community name for your SNMP neighborhood Device Description An optional field to give the device a description upon SNMP query Location Name An optional field to list the device s ...

Страница 27: ...ature allows you to enable administrative remote access to the router You can choose the default port of 8080 or assign any other valid port Note After any changes select Save to retain System will refresh following Save 23 NexAira Inc 2009 ...

Страница 28: ...try inserts fields which require additional information Interface Set interface LAN datacard or WAN Target Select Target Host IP or Network IPv4 Netmask Select IPv4 Netmask only if target is a network IPv4 Gateway Select IPv4 Gateway Note After any changes select Save to retain System will refresh following Save 24 NexAira Inc 2009 ...

Страница 29: ... be opened to inbound traffic That traffic is than for forwarded to a LAN host on a specified port or range of ports Adding an entry will insert fields requiring additional information to configure this feature Insert Name optional Choose Protocol TCP UDP or TCP UDP Insert port number or range of ports first last for external device Select internal IP address Select internal port or range optional...

Страница 30: ...y changes select Save to retain System will refresh following Save Internet Failover Internet Failover is a feature that provides failover from your primary internet connection WAN to your secondary internet connection when your primary connection fails Primary Gateway Gateway provided by your wired WAN ISP Backup Gateway Gateway provided by secondary ISP Test IP Select primary and Secondary conne...

Страница 31: ...Note After any changes select Save to retain System will refresh following Save 27 NexAira Inc 2009 ...

Страница 32: ...e sure that the NexAira 3G 4G Wireless Broadband Router is responding Go to Start Run Windows XP 1 Type cmd 2 Select Enter 3 Type ping 192 168 1 1 without the A successful ping shows four replies Note If you have changed the default IP Address ensure you ping the correct IP Address assigned to the NexAira 3G 4G Wireless Broadband Router Ensure that your Ethernet Adapter is working properly and tha...

Страница 33: ...ons for the NexAira 3G 4G Wireless Broadband Router 2 Try to keep the antenna at least 6 inches away from the wall or other objects 3 Try changing the channel on the NexAira 3G 4G Wireless Broadband Router your Access Point and Wireless interference 4 Keep the NexAira 3G 4G Wireless Broadband Router away at least 3 6 feet from electrical devices that generate RF noise like microwaves monitors elec...

Страница 34: ... Reset the NexAira 3G 4G Wireless Broadband Router to its factory default settings If other troubleshooting methods have failed you may choose to Reset the NexAira 3G 4G Wireless Broadband Router to its factory default settings To reset the NexAira 3G 4G Wireless Broadband Router to its factory default settings external to the router s GUI follow the steps listed below 1 Ensure the NexAira 3G 4G W...

Страница 35: ...a web browser and enter 192 168 123 254 into the address bar Enter the router s password default admin and press Enter Choose Intefaces and confirm that the Datacard Is Enabled Below that enter your service provider s settings in the fields provided Here are some common settings for a number of providers Sprint Dial Number 777 Verizon Dial Number 777 AT T APN isp cingular Alltel Dial Number 777 On...

Страница 36: ...k Frequency 2 4 2 462 GHz CCK Range Coverage Tx Rx power 18dbm Per Cell indoors approx 35 100 meters outdoors up to 100 300 meters of Channels 1 11 for N America FCC 1 11 for Canada DOC 1 13 Europe Except Spain and France ETSI 1 14 Japan TELEC Security 64 bit and 128 bit WEP Encryption WPA encryption Antenna 3dB Detachable Antenna Firewall IP Filtering NAT Network Address Translation with VPN Pass...

Страница 37: ... NexAira 3G 4G Wireless Router supports 16 bit and 32 bit Type II mobile broadband cards on EVDO and HSDPA networks Integrated 802 11 b g wireless data transfers with speeds up to 54 Mbps and wired data transfers up to 100 Mbps Equipped with two Ethernet ports for LAN and WAN access Type II PC card slot and USB port for 3G 4G network connections For ExpressCards a Universal adapter is available Ne...

Страница 38: ...up independently not associated with other routers or other network hardware the default settings are preferred If the NexAira router is setup as part of a larger networking system please refer to your system administrator for proper settings WAP Wireless Application Protocol is an open international standard for application layer network communications in a wireless communication environment Its ...

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