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Service
If the printer develops a fault refer back to the dealer you bought the printer from or www.nexapos.com.
Warranty
WHAT THIS WARRANTY COVERS:
Nexa offers you a warranty that the product purchased and its enclosed accessories are free from defects in material and
workmanship according to the following terms and conditions:
The warranty for the product is for a period of 24 months from the original date of purchase.
The warranty applies only to the original consumer purchaser of the product (”Customer”) and is not assignable or
transferrable to any subsequent consumer.
The warranty is good only to the Customer during the warranty period as long as it is in Australia.
During the warranty period, Nexa or its authorised service agents will repair or replace any defective Product or
component at Nexa's option, with new or rebuilt items. The product will be returned to the Customer in working condition.
No charge for parts or labour in repair or replacement of the product will be incurred by the Customer. Any items that are
replaced will become the property of Nexa.
The Customer must provide proof of purchase if requested.
WHAT THIS WARRANTY DOES NOT COVER:
damage caused by the user;
spillages or moisture;
neglect, abuse or misuse, including but not limited to the failure to use the printer for its normal purpose in accordance
with the manufacturer's instructions for usage, failure to properly maintain the printer in accordance with the
manufacturer's instructions, and/or the failure to use the printer in accordance with the manufacturer's specifications;
normal wear and tear;
use of the printer with incompatible or faulty equipment;
unauthorised modifications;
repairs conducted by unauthorised persons or service centres;
the model and/or serial number of the printer being altered, removed or made illegible;
accidents;
acts of god or any cause beyond the control of Nexa.
Any warranty claim should be addressed to the dealer where you purchased the printer.
