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11

Troubleshooting

SYMPTOM 

No sound

or low sound

Whistling, 

feedback

POSSIBLE CAUSE

Battery door not closed correctly
Low or dead battery

Sound outlet blocked or damaged

SOLUTIONS

Reopen and close battery door properly
Replace battery

Clear up sound tube or contact hearing

healthcare professional

Volume too low

Turn volume higher/louder

Built-in delay power ON feature

Wait a few seconds for the device to 

turned on

Excessive ear wax built-up

Remove/clear wax built-up or contact 

your hearing care professional

Hearing instrument not fitted well 

in the ear.

Remove and reinsert the instrument

Excessive earwax in your ear

Contact your hearing care professional

Volume too loud/high
The instrument was not fitted well 

in the ear

Turn down volume
Re-adjust or re-insert the instrument

Program 1

POCO Q400

Normal

Program 2 Program 3 Program 4

POCO Q401

POCO Q600

POCO Q800

Normal

Noisy

Outdoor

Normal

Normal

Noisy

Outdoor

Telecoil

Standard program setting and recommended using environment:

POCO Q1600

Normal

Noisy

Outdoor

Telecoil

Maintenance

POCO Q201

Normal

Noisy

Outdoor

Содержание Poco Q

Страница 1: ...Xiamen NewSound Technology Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torch Hi Tech Industrial Development Zone Xiang An District Xiamen China User Manual NewSound Hearing Aid Poco Q...

Страница 2: ...wear your POCO Q 8 How to remove your POCO Q 9 Programming options 9 Maintenance 12 Troubleshooting 12 Battery replacement 14 Battery care 15 Whistling noise helpful tips 16 Cleaning care and precaut...

Страница 3: ...questions about your hearing or your hearing instrument THE MANUFACTURER RESERVES THE RIGHT TO MODIFY THE TECHNICAL SPECIFICATIONS OF THE PRODUCT WITHOUT ANY PRIOR NOTICE 2 Hazard Warnings relevant w...

Страница 4: ...n a safe dry and clean place Remove battery from your hearing instrument if not use for an extended period of time to prevent dead battery from leakage expansion that can be harmful to the instrument...

Страница 5: ...ose Do not force close the battery door WARNING Keep batteries away from children and pets Seek immediate medical attention if a battery is accidentally swallowed TURN ON Gently insert battery and clo...

Страница 6: ...Q between your thumb and index finger using the hand on the same side of your hearing instrument Insert the instrument canal end first into the ear canal Gently tug on your ear lobe with index finger...

Страница 7: ...Example program 1 will emit 1 beep program 2 will emit 2 beeps etc Standard Preset Program Factory preset programming available ONLY in Poco Q 401 with memory switch function Programmable Professiona...

Страница 8: ...built up Remove clear wax built up or contact your hearing care professional Hearing instrument not fitted well in the ear Remove and reinsert the instrument Excessive earwax in your ear Contact your...

Страница 9: ...S Replace battery Poor battery contact Contact hearing healthcare professional Sound outlet blocked or damaged Clean sound outlet or contact hearing healthcare professional Sound distorted unclear int...

Страница 10: ...Leaving a dead battery inside the instrument for an extended period of time can cause battery leakage which can be damaging to the instrument Whistling is common in small amplifier and is known as fe...

Страница 11: ...hearing instrument with care it s important to prevent hearing instrument from dropping on hard surfaces such as counter top table or floor Keep the hearing instrument clean and dry Use only soft clot...

Страница 12: ...a hearing aid to your individual needs Notice to hearing healthcare providers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician prefer...

Страница 13: ...the ear Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation Hearin...

Страница 14: ...arranty DO NOT send your instrument directly to the manufacturer for product service or replacement Manufacturer Xiamen NewSound Technology Co Ltd Address 1st and 2nd Floor No 13 of Xiangyue Road Torc...

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