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Service Information
The Model 1917-R Hand-held Power Meter contains no user serviceable
parts. To obtain information regarding factory service, contact Newport
Corporation or your Newport representative. Please have the following
information available:
1.
Instrument model number (1917-R)
2.
Instrument serial number (on rear panel)
3.
Firmware version
4.
Description of the problem.
If the instrument is to be returned to Newport Corporation, you will be given
a Return Authorization Number (RMA), which you should reference in your
shipping documents. Please fill out a copy of the service form, located on the
following page, and have the information ready when contacting Newport
Corporation. Return the completed service form with the instrument.
To obtain warranty service, contact your nearest Newport agent or send the
product, with a description of the problem, transportation and insurance
prepaid, to the nearest Newport agent. Newport Corporation assumes no risk
for the damage in transit. Newport Corporation will, at its option, repair or
replace the defective product free of charge. However, if Newport
Corporation determines that the failure is caused by misuse, alterations,
accident or abnormal condition of operation or handling, you will be billed
for the repair and the repaired product will be returned to you, transportation
prepaid.
