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Touch
screen
Unresponsive touch screen
This problem may be due to loose connection between touch panel and
mainboard or a faulty touch panel. Please contact the after-sales service center
to arrange a repair.
Touch screen randomly
becoming partially
unresponsive
1. Check if this problem is due to a slow system that is caused by third-party
app(s).
2. Touch panel may be damaged. Please contact the after-sales service center
to arrange a repair.
System
Will not turn on
1. Check if this problem is caused by the battery.
2. Update the system.
Restart randomly
1. Check if this problem is caused by the battery.
2. Update the system.
System halted
1. This problem may be caused by third-party app. Restore the terminal to
factory default settings to fix it.
2. Update the system.