10
newair.com
Problem
Possible Cause
Solution
The unit produces a
large block of ice
instead of cubes.
The ambient
temperature may be
too low.
Unplug the unit and let
the ice thaw out. Allow
the ice maker to defrost
for a few hours and
restart the unit.
The ice cubes have a
cloudy appearance.
There may be trace
minerals in your water
or ice is being
produced too quickly.
Ice cubes may develop
cloudiness when water
is frozen quickly. As ice
develops on the surface
of water, certain gases
can no longer remain
dissolved and begin to
surface as microscopic
bubbles. This cloudiness
is normal.
