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MODEL: NH40-25-CH
MODEL: NH40-25-CH
Troubleshooting
TROUBLESHOOTING GUIDE
Notes
Problem
Possible Reason
Solution
Display shows
endless cycling of
blue rectangle
Preheat is still not completed
Wait approximately 10
minutes.
Lid will not lock
Gasket is not aligned in wire rim
in the lid
Remove gasket and
re-insert correctly
Lid will not lock
Lid is not in aligned on the pot rod
Remove lid and reposition
Lid will not lock
Lid is not in the lock position
Turn the lid until the close
symbols line up
Lid will not open
Cooking cycle has not ended
Wait until the keep warm
indicator light is on
Lid will not open
Lid is not aligned on the
pot correctly
Carefully move the lid until it
can be removed and
reinstalled
Water is running down
from the unit
Condensation collector cup is
not installed
Put in the cup in the channel
on the back of the pot
Rice is too soft, mushy
Too much water was used
Measure rice and water
accurately
Rice is too dry
Too little water was used
Measure rice and water
accurately
