8 • Customer Service
NEW FOCUS, Inc.
Customer Service
Technical Support
Information and advice about the operation of any
New Focus product is available from our applications
engineers. For quickest response, ask for “Technical
Support” and know the model and serial numbers for
your product.
Hours:
8:00–5:00 PST, Monday through Friday
(excluding holidays).
Toll Free:
1–866–NUFOCUS (1–866–683–6287)
(from the USA & Canada only)
Phone:
(408) 284–6808
Support is also available by fax and email:
Fax:
(408) 980–8883
Email:
We typically respond to faxes and email within one
business day.
Service
In the event that your New Focus product malfunc-
tions or becomes damaged, please contact New Focus
for a return authorization number and instructions on
shipping the unit back for evaluation and repair.
0901 pwr supply rev C.fm Page 8 Friday, August 10, 2001 2:41 PM
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
