New Air Refrigeration
NPT-SA/-MSA Series: Warranty
WARRANTY
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PARTS & LABOUR WARRANTY
NEW AIR warrants to the original purchaser of every NEW AIR unit, the cabinet and all parts thereof, to be free from defects in material or
workmanship, under normal and proper use and maintenance service as specified by NEW AIR and upon proper installation and start-up in
accordance with the instruction packet supplied with each NEW AIR unit.
NEW AIR obligation under this warranty is limited to a period of 3 years from the date of original installation or 39 months after shipment date from
NEW AIR, whichever occurs first.
Any parts covered under this warranty that are determined by NEW AIR to have been defective is limited to the repair or replacement, including
labour charges, of defective parts or assemblies. The labour warranty shall include standard straight time labour charges only, as determined by
NEW AIR.
WARRANTY CLAIMS
All claims for labour or parts must be made directly through NEW AIR and must have an authorization number. All claims should include: model
number of the unit, the serial number of the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence
of the alleged defect. In case of warranty compressor, the compressor tag must be returned to NEW AIR along with above listed information.
COMPRESSOR WARRANTY
In addition to the warranties stated above, NEW AIR warrants his hermetically and semi hermetically sealed compressor to be free from defects in
both material and workmanship under normal and proper usage and maintenance service for a period of 2 additional years from the date of original
purchase but not to exceed 5 years and 3 months after shipment from the manufacturer.
WHAT IS NOT COVERED BY THIS WARRANTY
NEW AIR’s sole obligation under this warranty is limited to either the repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. NEW AIR is not responsible for economic loss; profit loss; or special, indirect, or consequential damages,
including without limitation, losses or damages arising from food or product spoilage claims whether or not account of refrigeration failure.
Warranty is not transferable. This warranty is not assignable and applies only in favour of the original purchaser/user to whom delivered. Any
such assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty of
merchantability or fitness for a particular purpose.
Any travelling time, on-site waiting time, waiting time due to site access delays, holiday or overtime labour charges, are not covered by this
warranty. The relocation of a unit for repair or replacement is not covered.
Improper usage: NEW AIR assumes no liability for parts or labour coverage for component failure or other damages resulting from improper usage
or installation or failure to clean and/or maintain product as set forth in the warranty packet provided with the unit.
Residential applications: NEW AIR assumes no liability for parts or labour coverage for component failure or other damages resulting from
installation in non-commercial or residential applications.
Alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, acts of god: NEW AIR is not responsible for the repair
or replacement of any parts that NEW AIR determines have been subjected after the date of manufacture to alteration, neglect, abuse, misuse,
accident, damage during transit or installation, fire, flood, or act of god.
Improper electrical connections: NEW AIR is not responsible for the repair or replacement of failed or damaged components resulting from
electrical power failure, the use of extension cords, low voltage, or voltage drops to the unit.
No implied warranty of merchantability or fitness for a particular purpose: There are no any other warranties, expressed, implied or statutory, except
the parts & labour warranty. There are no warranties which extend beyond the description on the face hereof.
This warranty applies to units sold in Canada only and all warranty coverage will be void for all units shipped outside of Canada.
