6
the cooler will assist you in
levelling it
There is water on the
floor
The drainage hole for the condensate
water is blocked
Unblock the drainage hole
There is a leakage in the tray
Call a service technician
The lights don’t work
The LED or LED driver are out of work Call a service technician
The supply cord is
damaged
If the supply cord is
damaged, it must be
replaced by the
manufacturer, its service
provider or similarly
qualified persons in order to
avoid a hazard
If after all the above-mentioned checks the problem with your freezer remains, contact New Air’s
customer service department and provide the following information:
Type of freezer
Serial number of the freezer
Brief description of the problem / observation
