9
TROUBLESHOOTING CHART
Problem Cause Solution
Receiver not
working
Check LED status indicator on receiver (on
solid = power, blinking when key is pressed
on control = has signal I/O)
Restore power
to receiver
Scoreboard will not turn ON when
Control is turned ON
Battery level low
Replace batteries
Make sure the control is in clear line
of sight of the scoreboard
Control continues to search after an
unusually long time
Control signal
weak Check
signal strength
(See options
menu)
Control is in a poor
location
Move closer to scoreboard
Control is linked to extra unwanted
receivers or wanted receivers are not
powered ON
Use Options Menu to check the
number of receivers the control is
linked to and the number of receivers
on its list.
Data will not change on control
Find and use the correct control.
Control is not linked to this scoreboard
Link the control to this scoreboard or
group (see Options Menu)
Control display shows incorrect
information
Didn't sync up
Power control OFF, then ON
No power to scoreboard
Check all switches, breakers, and
fuses
Control is ON but scoreboard is OFF
(data is changing on control)
Bad connection between receiver and
scoreboard module
Check all cables and connections
Scoreboard is ON but does not respond
to control
Control and receiver are not
communicating
Turn control OFF, Then ON to
establish communications
I cannot control the scoreboard (1
st
control has left area and scoreboard was
left ON)
Scoreboard was left in high security
mode
Cycle Power to receiver
Scoreboard connected to MPCX is
displaying data in the wrong places,
incorrect data, or horn constantly sounds.
Control is not configured for correct
scoreboard model series
Reconfigure the control (see options
menu)
Batteries were removed while scoreboard
is ON
Install batteries in MPCX Control
Scoreboard is ON – Control is OFF
Batteries were completely discharged
while scoreboard is on
Cycle power at scoreboard
Only one control of a multi-control
scoreboard system will operate the
scoreboard
One or more of the controls has its
Security set to ON
Set the security of ALL controls used
in a multi-control system to "(-)OFF"
(See Options Menu)
Scoreboard is being controlled by more
than one control
Security is set to "(-)OFF"
Note:
the
scoreboard(s) assume the security level of
the control that turns it ON
Set Security to “(+) ON”. (See
Options Menu)
If the problem persists please contact the Nevco Service Department.
800-851-4040
